06-14-2017 12:23 PM - edited 06-14-2017 12:25 PM
What's going on with with ebay and printing labels? I purchased a label via Paypal & when I tried to print -- it won't print the label -- it prints out "Something went wrong. We're sorry"
Anybody else having this problem today??/
06-15-2017 06:33 AM
Same thing here.... Hope they fix this soon! Glad to hear it's not just me........
06-15-2017 06:36 AM
06-15-2017 06:40 AM
06-15-2017 06:42 AM
06-15-2017 07:24 AM
Are you people having problems printing labels using Internet Explorer?
I know at least a couple have stated that here, and that Edge and Chrome work fine. FireFox works fine here (and always does as I download the PDF's of the labels for my records and print those).
Tuesday June 13th was Microsoft patch Tuesday - IE 9, 10, and 11 were patched, and maybe the changed broke the label interface.
If you are using IE and having trouble printing labels, use something else. IF there is a problem with the IE updates and Pitney Bowes it could take a while to fix.
06-15-2017 07:26 AM
Have you tried just holding down control and clicking the P button? Printing does not have to be done through the eBay system.
Wasting time complaining is not helping you. Any of you.
06-15-2017 08:10 AM
Definitely a problem with IE11 after Patch Tuesday. MS must have broken something in scripting that eBay relies on. If you click on the link to "open the label window" to print a normal-sized label, you won't get an error message, you'll just get a completely blank label.
But you don't have to void the label or use Paypal! From My Ebay (using another, non-IE browser), just go to Shipping Labels and reprint the label.
06-15-2017 08:16 AM
I was using Internet Explorer and having this problem, just tried thru Goggle Chrome and was able to reprint also... Deff an IE issue!!
06-15-2017 08:30 AM
@bjb20, @vikingsandpintos, @divwido, @berserkerplanet
The issue I have is it prints "Page 1 of 1" at the top and the rest of the page is blank. This is the 2nd thread I have found with printing issues, there may be more. I did a screen shot of the label and printed it that way, now we'll know shortly if it scans oaky at the Post Office.
06-15-2017 08:41 AM
Are you using Internet Explorer?
06-15-2017 08:50 AM
06-15-2017 09:06 AM
Yep, same issue, it is an IE problem, other browsers seem to be working ok though
06-15-2017 09:10 AM
Same problem here with IE after last night's update. Went to reprint label and did a screen print to get my package out this morning. So frustrating!
06-15-2017 09:11 AM
Also having the problem today. Printing for Amazon with no issue.
06-15-2017 09:12 AM