I listed an item with free local pickup. Someone purchased it today, and I received an email from eBay saying "It's time to arrange for pickup with your buyer". I contacted the buyer and asked them how they'd like to pick up the item. They stated that the purchase shows that it's "free shipping" and they have no way of getting to me for the pickup, as they're many states away from me. I told them that they can cancel the sale and instructed them how to do this.
I was trying to figure how this could happen, how they could see something that I couldn't. I don't believe they can and I think this is an honest error on their part (or maybe they want free shipping and this is their attempt). I sent them a screen shot of my page showing "free local pickup" and asked them to send me what they're seeing which says "free shipping". They insist that "on the front page where you open the page it says free shipping". They say they don't know how to send me a photo of this, so I'm letting this be.
I highly doubt that any screens of my listing that they see are different from any screens of my listings that I see. This item has been listed for probably a year now, and initially I did have it set to ship, but not with free shipping, I don't do free shipping. I try to give people the benefit of the doubt, but I really think that this buyer made a mistake and is not willing nor able to see it. I guess I'm just building a case for a possible defect.
