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Your reply got accepted as a solution

From time to time I get the subject line as one of my bell notifications.  But when I go to the thread it refers to, I find that someone else's post was marked as the solution.   This has happened to me twice in the last two days and several times in the days before.   

 

If I recall correctly, the correct bell notification used to say some thing like "A solution was accepted."

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Your reply got accepted as a solution


@alcoforever wrote:

From time to time I get the subject line as one of my bell notifications.  But when I go to the thread it refers to, I find that someone else's post was marked as the solution.   This has happened to me twice in the last two days and several times in the days before.   

 

If I recall correctly, the correct bell notification used to say some thing like "A solution was accepted."


 

@alcoforever   I know that @shipscript  mention this to Shelia somewhere....  

It might be on the mentor chat board or buried in another post here on the community platform board.  

 

If someone else's solution is accepted it's supposed to just show a checkmark and say userx "accepted a solution" if they accepted someone else's solution. 

 

 got accepted as solution"  if it really is your reply.  

 

 

 

 

 

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003

Message 2 of 17
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Your reply got accepted as a solution

sheila@ebay   Is this on your list?  

 

 

Comics-scifi_collectibles Is a Volunteer Community Mentor.
I have been a seller since 2003

Message 3 of 17
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Your reply got accepted as a solution

It’s #12 on her list. She’s hasn’t gotten to it yet.


Everyone has options. Just be sure the best option is right for you.
Message 4 of 17
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Your reply got accepted as a solution


@comics-scifi-collectibles wrote:

sheila@ebay   Is this on your list?  

 

 


@comics-scifi-collectibles this one isn't on my list, but I'll certainly add it. If you come across this again, can you send me screenshots, please? 

Sheila
Community Manager
eBay
Message 5 of 17
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Your reply got accepted as a solution

00569B8A-467D-4256-8193-C6F7A722F920.jpeg

 Is #12 a different issue?


Everyone has options. Just be sure the best option is right for you.
Message 6 of 17
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Your reply got accepted as a solution


@loveyourimagination49 wrote:

00569B8A-467D-4256-8193-C6F7A722F920.jpeg

 Is #12 a different issue?


@loveyourimagination49 #12 is a new issue I added during one of my office hours. Once I get a better understanding of this, I'll post more details in my weekly status update.

Sheila
Community Manager
eBay
Message 7 of 17
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Your reply got accepted as a solution

180F46E5-FCBF-4BB5-A819-7E4160616871.jpeg

A045DB29-341E-4386-A9B4-45D6F94E11CC.jpeg

sheila@ebay  Here’s a screenshot for you. I received this.


Everyone has options. Just be sure the best option is right for you.
Message 8 of 17
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Your reply got accepted as a solution

440A284A-2726-497D-9C8A-34919270F9CE.jpeg

 When you click view all, it says this.^^^

sheila@ebay 


Everyone has options. Just be sure the best option is right for you.
Message 9 of 17
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Your reply got accepted as a solution

A9AD253C-8A5B-45C6-A165-B4AF5160C0B9.jpeg

83DBCD70-CECA-402A-84F5-3615242845C9.jpeg

37C60C07-A36D-4D32-8A96-89BDCAB8CBEF.jpeg

 From my account. Another screenshot for you!

sheila@ebay 


Everyone has options. Just be sure the best option is right for you.
Message 10 of 17
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Your reply got accepted as a solution

I just got one that showed mine was accepted as a solution, when I opened the page, the person that asked had the green check. The question asked and mine were the only ones showing till I clicked to expanded to show the hidden replies, mine then had the green check. Check to make sure all replies are showing.

Message 11 of 17
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Your reply got accepted as a solution

BAB428D9-19AD-4ED9-94DE-923B73630D53.jpeg

53908F15-8770-47A3-8EAE-72ECCE5C3C59.jpeg

37FC1234-BBA0-44E7-BACA-9473BB88426E.jpeg

 Another one for you sheila@ebay 


Everyone has options. Just be sure the best option is right for you.
Message 12 of 17
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Your reply got accepted as a solution

On the last two examples. I just noticed the time is the same, but the dates are off by a day. (Pop up vs view all)


Everyone has options. Just be sure the best option is right for you.
Message 13 of 17
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Your reply got accepted as a solution


@loveyourimagination49 wrote:

On the last two examples. I just noticed the time is the same, but the dates are off by a day. (Pop up vs view all)


That's a really good observation and it's good information for me to share with Khoros. Thanks!

Sheila
Community Manager
eBay
Message 14 of 17
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Your reply got accepted as a solution

..


____________________________________________________________
Never sell anything on eBay that you can't afford to lose.
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