12-09-2022 01:01 PM
The last two times I've tried to attach an image to a post here in Community, it looks OK in preview but then the image doesn't show up in the post. Maybe my browser is obsolete, but I'm wondering whether this has happened to anybody else or what I might do to fix it?
12-09-2022 01:22 PM
I have no suggestions--just posting to confirm I've had issues uploading images, as well. Sometimes they'll post successfully, but if I need to go back and edit a post, the images won't ever load into the edit box. If I cancel the edit, the image(s) will show up again when it refreshes.
So, again, no help, just commiserating.
Desktop platform
Windows 10 OS
Chrome Browser
12-09-2022 02:07 PM
Thanks for the confirmation and commiserating.
I guess it's not a browser issue, since I"m using Safari 12.1.2 on a MacBook.
12-10-2022 12:38 PM
I'm seeing this sporadically on my desktop Firefox. Images are slow to upload and slow to download. There seems to be some sluggishness in page loading as well. I thought it was the weather. In some posts I see the placeholder text and must click to reload image.
Aside from weather, I was attributing the slowness to the ongoing changes we have been seeing the past few days, where things come and go, as it is apparent Khoros appears to be rolling out new code.
12-10-2022 12:40 PM
I find that by refreshing the page after posting will show the pictures.
I've gone back to edit and add the pictures again and found them there all along.
12-10-2022 12:42 PM
If I start typing right after I upload a picture, the picture will show.
12-12-2022 10:43 AM
Thanks for reporting this issue. Nicole just opened a ticket for this today. One of us will circle around if we need more information.
12-12-2022 11:31 AM
If there are screenshots of the post not showing in the message, can you share here please?
12-12-2022 12:39 PM
I'm struggling to get photos to upload (mostly when I use copy/paste directly within the post). When the photo is loading into the page, I will see the box and loading icon. Sometimes the image appears, but if I flip to "preview" there is a blank space. The HTML code will show the name of the image, but only a local URL, not an absolute URL, or perhaps only an image label. I'll try to capture next time when not so much in a rush to revise before timing out. Frequently, I have to delete the spaceholder area and upload again.
Another issue: Previously, when dropping an image into the post and opening the picture dialog from the pencil in the post, I could add a label and select a folder, but they didn't stick, and haven't for the past year (so I have a LOT of unsorted photos). Recently, the label and folder have been sticking as intended.
12-12-2022 12:51 PM - edited 12-12-2022 12:54 PM
Possibly associated. Here is something that I see.
No Images, but poster has put 2 in the post.
(also note that I do not see the screenshot that I dragged and dropped to this post.)
When posted, see just a little square there on the right.
EDIT: now that I have come back to edit I can see my screenshot
Look at the page again after looking at another post, and it shows an image on the left, but still not that second image.
Click on that thread, it opens with just the left photo, and the indication that there is another .jpg (can be clicked on to view)
desktop, windows, firefox
12-12-2022 01:34 PM - edited 12-12-2022 01:37 PM
Strangely enough, my attempt to post an image of my failure to post an image, failed.