04-25-2024 03:14 PM
A week ago, I published an ad for a product offered on another seller’s account on eBay, and I put it at a higher price. Someone bought from me, so I bought from the original merchant and put the address of the buyer who bought from me.
Now the buyer wants to return the product to me, what should I do?
How do I coordinate a return? And return the money?
Yes, I discovered that such a process is not acceptable on eBay, so I am requesting a solution now without causing problems
Solved! Go to Best Answer
04-25-2024 06:26 PM
Is your current address 1600 Pennsylvania Ave, Washington DC by chance?
04-25-2024 06:26 PM
File a return with the original seller, citing the identical reason they provided to you. As they generated the initial shipping label, the product will be returned to their address. If feasible, promptly refund the buyer to maintain a positive experience. Then, await the original seller's refund once they receive the returned item and process it.
04-25-2024 06:27 PM
@dakbat-61 wrote:exactly i am just seeking help and asking what to do
i have no idea why people are so aggressive here
we're here to discuss and help each other
Accept the return and refund when you get the item back.
Relist and sell it again.
04-25-2024 06:34 PM
yes i moved to US last month
old post you showing me say i am not living in US was 2 months ago
so is normal not a miracle moving to states whenever i would like to ( without asking your permission i think )
sharing my posts doesn't make you a genius because they're public and i have nothing to hide
04-25-2024 06:37 PM
@dakbat-61 wrote:"Do not try to further involve the other seller by opening any cases against them to get a refund from them"
why?
can't i return it as in front of original seller my address is my buyer address you understand?
one more problem is that my buyer found my seller information on a piece of paper sent with the item and he contacted the original seller which made it more complicated now
I would just refund the buyer and let them keep it.
04-25-2024 06:37 PM
Due to the angst in this thread, it will be locked in order to keep discussions calm.