eBay: "Lower price on sold listing"

[johnfduda]

I sold a listing 5 days ago, last Friday. The buyer received it 2 days ago, on Monday. So today I get a suggestion to "Lower the price by 5%". That would be a 35 cent price cut, BUT the item is sold. After I typed in the subject (title) of this thread I went back to my Active Listings thinking they relisted the item. No.... they want me to cut the price to make it easier to sell.

UnBEEElievable.

[nc-daydreamer]

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@johnfduda wrote:

I sold a listing 5 days ago, last Friday. The buyer received it 2 days ago, on Monday. So today I get a suggestion to "Lower the price by 5%". That would be a 35 cent price cut, BUT the item is sold. After I typed in the subject (title) of this thread I went back to my Active Listings thinking they relisted the item. No.... they want me to cut the price to make it easier to sell.

UnBEEElievable.

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The phrase I would use is STUPID ROBOTS!!  

[ed8108]

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@nc-daydreamer wrote:

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@johnfduda wrote:

I sold a listing 5 days ago, last Friday. The buyer received it 2 days ago, on Monday. So today I get a suggestion to "Lower the price by 5%". That would be a 35 cent price cut, BUT the item is sold.  No.... they want me to cut the price to make it easier to sell.

UnBEEElievable.

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Simply helps to create a unfavorable perception of ebay competence.

[gramophone-georg]

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@ed8108 wrote:

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@nc-daydreamer wrote:

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@johnfduda wrote:

I sold a listing 5 days ago, last Friday. The buyer received it 2 days ago, on Monday. So today I get a suggestion to "Lower the price by 5%". That would be a 35 cent price cut, BUT the item is sold.  No.... they want me to cut the price to make it easier to sell.

UnBEEElievable.

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Simply helps to create a unfavorable perception of ebay competence.

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That'd be like having an unfavorable perception of tooth fairies or unicorns.

[ed8108]

How badly do you want these helpful ebay messages ?

[dtexley3]

tyler@ebay  is it really that hard to have the email bots programmed to check the status of the listing before sending these out?

It's no wonder we have such a low opinion of eBay's IT Dev department.

[johnfduda]

If I were programming this message, I wouldn't bother checking to see if the listing is active. What I'd do is to dip into active listings and check for some other criterion, or just randomly send them to sellers of ACTIVE LISTINGS. How hard is this????

[green-night]

OMG, a minor programming glitch on a huge venue like eBay.

[johnfduda]

Maybe eBay brought in some school kids to give them the "Feel of working Hi Tech". You know, like grade school students. Let them do a little programming. What could go wrong.

If eBay can't tell which pile is sold and active listings how can we trust what we're getting when we do a search, or even worse, when the buyer looking for an item you sell does a search and your item isn't on it because the search results your buyer got were accidently from sold listings.

Who tests this work the kiddies are doing??

[mcdougle4248]

I received a message from eBay this morning that says, Drop the Price to Make the Sale...items saved to shoppers' Watch lists...

There are 10 items shown in the message.

2 ended yesterday

1 sold on Apr 9th

4 are showing  0 watchers

3 actually do have watchers

[tyler@ebay]

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@dtexley3 wrote:

tyler@ebay  is it really that hard to have the email bots programmed to check the status of the listing before sending these out?

It's no wonder we have such a low opinion of eBay's IT Dev department.

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Hi @dtexley3 - thanks for bringing this to my attention, I'll make sure this gets reported! 

[luvs-shelley]

Got the same message on an item sold and delivered.

Meanwhile the items I now have listed just sit there - lots of lookers but no buyers.

Glad that our community has a well publisized community garage sale in early June.  If things do not improve on eBay  I think I"ll be cleaning out the warehouse!

[galfam]

I relisted unsold items with a promo 2 weeks ago and an item I sold ( and had never relisted ) showed up 35.00 cheaper than I sold it for at BIN. Of course it sold again -- Nice buyer but ebay wouldn't let him cancell the item so I ended up eating my FVF or getting a defect - Nice chose

[jason_incognito]

ou're not alone.

I desperately wanted to click to agree to lower the price but I don't want the buyer to get a notice that I lowered the price after the sale....

[newview]

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@ed8108 wrote:

How badly do you want these helpful ebay messages ?

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I’d rather eat ground glass ...