I've never sold on Amazon and bought very few things there (and most of those experiences just added to my reasons for despising them), so here's how ignorant I am about them: Do they even allow sales of used items other than books, like what about antiques, clothes, etc.? Do they require sellers to use stock photos/stock descriptions? I ask because it seems like all the listings I've seen there looked like "professional" ads, or more specifically, as if everything there is sold BY Amazon, which was part of how my ignorance has gotten me in trouble there, thinking I was buying from just one company with a straightforward customer satisfaction policy.
Anyway, all this as a preamble to say, now that you mention it, it is downright SHOCKING that Ebay has such lower returns, because think about all the insufficient descriptions and hilariously bad photos (seriously, I don't get how some people can even feel satisfied posting photos where you can't even really see the item because it looks like they put vaseline on the lens or where riding a horse while shooting, lol!).
Then think of all the newer sellers listing items without understanding the policies, all the confusing and ever-changing ones that can cause problems, not just the return policies (which I sort-of agree with the person who asked why they even offer options such as 14-day that can be easily overridden, I mean I know the minutiae differences that make each option possibly useful, and they're trying to balance the satisfaction of two opposite kinds of customers, buyers and sellers, but with so many options it just confuses people).
What I'm (poorly, ha) trying to say is, Ebay kind of feels like an old uncle who is a sweetheart at his core, but plagued by multiple personality disorder and Alzheimer's, so it's really a wonder he doesn't get arrested on a regular basis!!
