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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

how to get fast and reliable from united states

What are the parameters to get this added on your listing? Any of you sellers know?

Ebay asking me to provide proof where I source my items. Is it normal?

I sell home improvement hardware and recently I asked to increase the monthly selling limit. The customer service rep on the chat started to ask me to provide a proof where I am sourcing my items before she would be able to increase my limits. I am o...

Resolved! All my photos get converted to 512 x 512 resolution, yesterday it was fine

I took some pictures and noticed they are all coming out small resolution. I thought it was some kind of setting in my phone but when I tried uploading an old photo that is much larger it gets converted to small resolution. How do i fix this?

Resolved! Seller Status Warning

Hello All, I've been with ebay for twenty years. I had my Above status dropped to Below because a buyer found a technicality where he could bypass immediate payment through an invoice request. It forced me to cancel the order. (A week later, the buye...

I would like to apply for the use of forward deployed inventory.

I am in Sri Lanka, and I'd like to ship as the item location is in USA. Do I just send ebay an email to apply for it? How long would it take, thanks in advance guys!

Buyer Claims Post Office Lost Package

According to the USPS and the tracking number, the package was delivered to the address the buyer supplied on eBay. The buyer claims the post office lost their package and they never received it. Is this my problem as a seller? Shouldn't I get paid? ...

Can't promote listings

Hey, I've sold 1 item successfully and got a good review (yay!) kicking off the ebay selling journey. I was wondering why I can't promote my listings, thanks!

2023 Peyton Manning Select Draft Picks Tiger Stripe Prizm SSP Rare

I pulled this Peyton Manning card out of a hobby box and I can't find it anywhere online. Does anyone know how much it is worth???

Why am I unable to allow offers on this item?

I'm selling an old car horn from 1925 and I am unable to allow offers in my listing. It isn't even shown as an option. I'm doing it as an auction. I am NOT using 'buy it now". I thought maybe the listing was just glitched so I tried to make a new lis...

Resolved! New Shipping Business Policies

I have little appreciation to the SW designer at eBay that came up with this seller business policy for shipping and created over 200 shipping policies for my account. While the policies may be fine for things that have limited options like payments ...

Missing Listing

Good morning,I was in the process of inventory this morning to find there are 25 listings missing from eBay "Manage Active Listing" page. Typing in the listing item returned zero results. The item is sitting on my eBay shelf.My question is this: Does...

Resolved! Chinese sellers using images that belong to me to sell a product that doesn't match the images.

Hi there, I have an Etsy store which has some hand made bespoke wooden bike holders, when I did my first advert I took pictures and videos of my girlfriend using the item, I own these images. This is not a generic item that other people can sell, I m...

PAYOUT amount - CONFUSED please help

So I've been using the managed payments since December. I really don't like it, mainly because I don't understand how Ebay tabulates your final payout amount from a sale. Can someone please explain this to me?Here are the numbers from the latest Payo...

Resolved! Title & Author!

If you sell books, What do you think would be the first 2 most important item specifics, UH!, Title & Author, but ebay tells me on a bunch of my listings for books that I am missing title & author, I filled them out originally, where did they go??, I...

eBay changing draft of listing and listing itself

I had been fine-tuning the draft of a listing and almost every time I went back into it something has been changed. Like the price. Like an item spec. Now it's happening to the listing itself. I finally listed the item and just had to revise it as I ...