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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

whats wrong that i do not sell??

I am a small craftsman. I make my jewelry of local gemstone what I have found from Lapplands forrest myself. All the stones are real stones. And they are very raw. But now that I have listed them in ebay, I have not even received more than 26 people ...

eBay's instructions for https are faulty!

eBay says, in part: When you've confirmed that your host domains support HTTPS, find all uses of "HTTP" in your listings and replace them with "HTTPS". WRONG WRONG WRONG! If you do that then any listing that already has https://whatever will then rea...

Buyer backed out

I listed a car via an 'ad format', so it was listed for a longer time. This cost around £13 to list and still had half its time to run. Someone pressed buy it, then two minutes later changed their mind and asked me to cancel.I cancelled as requested,...

ebay encourages Photo Pirating through ebay's new No Watermark policy.

Yo Photo Sellers, it not just the hassle of changing all of our photo listings to be compliant, Now we, photo sellers, have no way of protecting our product from theft. How can we sell a vintage, historic photo if we can not use a watermark?Dave

Resolved! Can I charge for original shipping on a buyers remorse return?

So I made a thread a few days ago about someone who was trying to pull some odd things with an item they bought, then after it was shipped via FedEx with signature confirmation, they submitted a return request while the item was still in transit to b...

No way to turn off automatic relist

How do I turn off automatic relisting? I have looked everywhere for a way to turn it off and haven't seen anything. There is no option under the "more actions" tab, and there is no option on the revision page.

Resolved! Evidence Cassini's Maintainers Need Fired

While doing some pricing research recently, I found myself baffled by the combination of lack of search results and "related" items. Check this out... To summarize, my search string was simply for TR Discriminator II, because that should have been sp...

Help. Ebay cancelled my order after I shipped it.

I sold a download code for a video game and I shipped it out earlier today, well ebay sent me an email saying: "We had to cancel bids and purchases on the following item(s) for the buyer, because they were made without the account owner's permission:...

So Much Work with a limited return via Sales! Ugh!!!!

Over 950 listings, with a very eclectic mixed, things on sale, twitting, facebooking, hoping, and a praying and still my sells are a........... s t r u g g l e: inconsistent. Ugh!!!

Vacation settings

Vacations settings are for information only for your buyers. If you do not end all of your listings or change your handling time to reflect your return date you will be penalized by eBay for late shipments. I have just lost my Top Rated Seller status...

Resolved! buyer trying to return item over a month later.

I sold some wrenches back on Aug 3rd I shipped Aug 5 per my 2 days shipping I have on my listing. See the tracking information at the bottom! Now over a month later I receive a message today from the buyer. "Never got the wrench I won from you and I ...

Resolved! Has this happened to you? Buyer saying you sent a different item?

Well, today is my day to be ripped off. I sent a new, $80 pair of pants to buyer and she is saying I sent a different item. Everything I have done with this buyer has been honest but she is trying to screw me. She bought my new Patagonia pants. When ...

Resolved! State sales tax

Does the Seller charge Sales Tax on the items they sell ?

How do you feel about this sort of listing?

How do you feel about the listings where photo are loaded with expensive items that are not, in fact, for sale. and probably hold as much value as what is actually offered.

Feedback

I have seen sellers comment on feedback but cannot figure out how or where to add a comment? I had someone leave feedback that was a non payer so the item was relisted after the allotted time frame and sold to another buyer. I'm not even sure how thi...