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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Guaranteed Delivery - new glitch 2/7

Hi All, I participate in the Guaranteed Delivery One Day Handling Time portion of the program. Today I received a message from eBay titled: Set up more Guaranteed Delivery listings. Get seen. Opening the message it repeated the title and stated: Not ...

How do I report a seller who is knowingly selling fake signed jewelry?

I am so frustrated. I have contacted the seller to let them know they were selling fake items, in this case, a fake signed Weiss goldtone and rhinestone maple leaf pin/brooch, and a colorful glue set fake signed Coro pin/brooch. I gave them my backgr...

Rows and ROWS of other sellers' stuff showing up on my listings...any way to remove them?

I actually sell on a different account but have noticed that recently, eBay has not only had the "similar viewed items" bar at the top of my listings but has now added multiple rows of other people's stuff at the bottom of most of them, including "se...

Listing features gone?

Tonight, I listed an item for the first time in a few years, and I was disappointed to find out that there was no more option for me to make the item's title appear in bold font, the ability to colorize the fonts was also gone, as well as being able ...

Resolved! Recently, my items are getting less views. I have to enter 3 words to see my items in a search? Why?

So all my items view counts have dropped to nearly zero. I can't see y items if I search for them using two words from the title. It must be three or more. I have a good status. Yet, someone with a feedback of 8 selling the same item, his shows up. S...

Non paying bidders who claim to be ww2 veterans and never wore a uniform- stolen valor

Hello- I just wanted to voice my opinion on how it seems ebay is more concerned with the dishonest non paying bidders than the honest sellers. I have been a seller for over 15 years, with over 1200 POS. FB's! yet sellers CANNOT leave neg. FB, yet BUY...

Getting a negative review removed

I sell a lot on eBay mostly clothes, a buyer asked if he could send a shirt back that didn't back and I refused...for the sake that he didn't ask me for any measurements nor do I know if it would have fit him or not, and made a bogus claim in the his...

Too much active listings

Hello, For some reason the ebay shows me that I have put 4 times more items fro sale then I have.I now set all my listings to 0 and it still shows me that I have 351 active listings.Maybe you know how to fix this?

Is there a new Global Top Rated Requirement?

I just noticed I have a notice about losing my Top Rated status next month in the Global Program (fine on the US site) and I have no clue why. Zero's across the board for defects, late, negatives, ect. So I'm wondering did ebay change a requirement w...

Resolved! Active Listing

Hi.. I just have right now one active listing for only (30 days) can I do something to keep this listing active or I have to wait till is over? , If that happens how can I keep a listing active for more than 30 days when Im creating the listing? What...

where to report an item

Ebay user is consistently listing used items as 'new'. I bought a product from him, with 7 faults and missing parts, he told me it was 'x-shop' and my fault for buying. He is selling model railway items in the wrong gauges, when the packaging clearly...

Resolved! Does anyone know what this is?

I have some items I bought in an auction and need to find out what they are. Does anyone know what this is?

Feedback

Can a buyer leave you bad feedback if item doesn’t fit

ebay changing my "buy it now" listings to "make offers"

EBay is now changing your buy it now listings to allow offers (usually 50% of your price) without your permission. This in unethical at best. There is no option to block them from doing this. You have to manually fix all your listings just to have th...

Does Ebay have a seller "Watch" List?

I've been a member for 20 years and a top rated power seller for 2 years now. I sell vintage gun parts. No I do not sell anything related to assault weapons. Ebay has me so frustrated that they've nearly shut me down. I swear they target my listings....