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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Resolved! Can I Ask My Friends To Buy My Products

I thinking of asking my friends who also collect Pokemon Cards to buy one to two of my products, and leave a good review, will that be considered Shill Bidding.

Fenton Burmese bird

Am not selling my bird. I canceled a long time ago. I told them.. the text today says paid but I didn’t see any money, someone on site must have it…take it up with them…I don’t trust this site..like I said I canceled from the very beginning.

eBay's fees are ridiculous, can't make money they are taking it all!

They make it complicated to even figure it out. Looks like they are taking 30 to 40 percent!

Want free stuff? Just say your package arrived empty

Buyer states that item arrived with no DVD. Dvd is even in the photos. He's going to return the empty case at my expense. Won't answer questions about does the package look opened. Report this to Ebay multiple times and get ignored. I bought the DVD,...

eBay server issues? Anyone else having problems?

It took me several times to pull up a sold item. I finally got to it in a roundabout way. Next, I can't print the mailing label but I was able to print the packing slip. I kept receiving a server error or the eBay oops screen. I have tried clearing t...

Buyer Claims Package Not Received- Gets refund - Even though USPS says Delivered!

There is a flaw in how ebay updates a package status in their tracking system I have seen this on more than one occasion where eBay shows an item in transit on their website Mean while looking at the USPS it shows Delivered! eBay gave my customer a r...

negative feedback given by buyers

should a buyer contact seller before giving negative feedback,is it not EBAY policy and if not it should be...lm

Buyer bait and switch how to report?

Buyer claiming sent wrong item, much less valuable item for another. Item said recieved I've never owned. The item sent was in a small box with unremoveable label. The item he said recieved was twice the size of the box so no way would have fit. I've...

Resolved! I wish a Mod Could Help Me Out With This One - Feedback Revision Request Gone Awry

Sold something beginning of October. Yesterday I got a neutral feedback. 1400+ positive feedbacks only in the past year and this one gets dropped on me. So what do I do? I send the customer a 50% refund because he is keeping the item, and send the Re...

1099k for $599.95 with Free Shipping?

Hello,If something is listed and sold for $599.95 with Free Shipping, will eBay send a 1099k to the seller and the IRS if that is the only item the seller sold during 2023?Does a buyers sales tax from their state effect this?

Resolved! choosing correct category

How do we choose the right category for our product on e-bay?

Resolved! First week in 23 years with no sales, AND - I offered free shipping.

This is not a question, but I have to get it off my chest. I started ebay 23 years ago when I was downsized from my job and did great. Then I was off for a long time because I started my own business. I've been back several years now and did great wh...

Does auctions work for Black Friday?

Hello everyone , i am planning my Black Friday strategies . I will have a 30% mardown in most of my items and i was thinking about a 7 day auction starting next friday. Do you think an auction is a good strategy for Black Friday? or buyers are most l...

Buyer asked to cancel and left negative

I sold an item, buyer asked to cancel right away and he left me a negative as soon as he could saying "Tried to fool myself." What can I do?

New app format

Good morning has anyone noticed recently that the app version of eBay has completely changed again? It may have changed a bit ago but this morning I was prompted to sign out and sign back in and Bam I’m in a world of confusion! It appears as though t...