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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

31 day months in relation to GTC

What is the significance if any?

Re: $$$ Scrounge Lounge - April $HOWERS 2019 $$$

Welcome to the Scrounge Lounge April 2019 EditionOur History: The Scrounge Lounge formed on the old Auction Listings board in 2003.Who are we? Ebay buyers and sellers who love the thrill of the hunt and the thrill of the $ELL.We find treasures in the...

eBay still has not fixed international buyer Best Offer address bait and switch

It is annoying that this is still goes on and is so hard to catch. When a Best Offer comes through from an internationally registered buyer, it only shows the buyer's home location. For listings with Free Shipping domestically but calculated internat...

5 Day Auctions, Anyone Else?

My new strategy is to try these for a while to see if it increases exposure. As long as I get promos, I may as well use them. I'm going to try ending them on different days and even some different times (daytime and evening). They will all have BIN, ...

Can a buyer who revised feedback to positive change it back to negative?

I have a buyer who didn’t follow the instructions for the product they purchased, left **bleep** feedback, then revised it when I sent them a request after we had a discussion and the buyer revealed he didn’t follow instructions. The buyer is now ask...

Service metrics still counting against seller even after cases closed in sellers favor.....

Just got off the phone with eBay, yup your wonderful "Service Metrics" will still count against you even if the return was closed in your favor because it was still a "return opened" So nice, and to add insult to injury they are jacking it up another...

Another GTC glitch?

Is this just another glitch, with GTC? And maybe why there are folks who still don't understand the GTC rule?I relisted some items (100 free listings promo, why not) and decided to do some FP listings. The listing duration still has the drop down for...

Good 'Til Cancelled

So, I notice today that I have 50 free listings left for the month...will those evaporate automatically on May 8 when it's been 30 days since my current active listings are 30 days old? Thanks!

EBay CEO on CNBC today.....

Wenig was interviewed by David Faber on CNBC today - no difficult questions for Wenig - all about shareholder value for the most part. "Ebay has never been as strong as it is today". and "GMV will bounce back - it always does" were two of my favorite...

Resolved! Variations listing vs. separate listings

I personally hate it when i see a variations listing where where a majority of the variations are sold out. Sometimes there's only 1 choice! I used to not use variations listings for that very reason. Let's say i have red widgets, white widgets and b...

How do I get from the simplified Sell Your Item form to the Advanced form?

I recently started a new ID for a new line of products and cannot for the life of me find the Advanced SYI, which gives more options and is easier to use. I have been told to look in the upper right corner, but honestly I don't see anything there. A ...

ONE GOOD THING ABOUT ALL FIXED PRICE BEING GTC NOW

First, let me state that as a seller I always used GTC to start with. But one change is that items now relist once a month not every 30 days. So that gives you 1 free relist a year over what is was before.So if you start the item on the 5 of the mont...

Box badly damaged by PO, now seller wants partial refund

I recently sold a Lalique vase in the original box. It was packed with the commercial type bubble wrap and the box was then surrounded by packing peanuts. I packed the peanuts tightly. I marked the outer box on all sides "Fragile Glass". The buyer sa...

PAYPAL will not refund fee if order is cancelled and even not shipped ?

the new policy from paypal is horror dream, now it will refund the money if order is cancelled before shipping, now adays online business is at peak, i can see after few years, again people will start going to markets physically, same like we run cyc...

an ebay policy question

I'm an avid Funko pop collector of over 500. If you know anything about the subject, you know how some can really rise in value very quickly. It's long question but is this against ebay policy? I've seen some recent ads that are disturbing if you thi...