Selling

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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

eBay should work on returning CSR Jobs to America for US Sellers

It's ridicules that you talk to a CSR from wherever country about a problem, then they put you on hold only to come back and tell you what you just told them.

Resolved! Those who don't pay!!!

I have a pile of packages sitting here on my desk that I can't send because the "buyer" hasn't paid! This isn't just an occasional thing anymore, it's getting ridiculous. I work hard to get things shipped same day and at a fair and honest price. I ju...

Selling Campaign

Anybody know what a campaign is & what its got to do with selling? Thanks.

Selling Expensive Items

Hello, I’ve never sold anything on EBay before but I got my hands on two custom professionally made light up signs which cost about $8,000 to manufacture. Was thinking of reselling them on here for around $4000 since the signs are used but they are v...

I have received negative feedback from a buyer that lives 3 hours away from me for long ship time.

I have a buyer that gave me negative feedback for long shipping time. The item was purchased at 5:50 am on 11/28/2023. I shipped it the same day, dropped it off at USPS post office at 3:57 pm 11/28/2023 (same day). Tracking showed package arrived at ...

Adding carrier info / labels not working on orders?

For some reason, I have 4 orders today that, when I go in to add tracking (we purchase the labels outside of ebay) no drop down for the carriers appear and it won't let me save and continue... I tried typing in the "UPS GROUND" as the carrier and no ...

buyer is requesting a lay away

A buyer is requesting a 3 week wait on payment of items till she gets paid. How does that work with printing the lales and such? Will I still be able to print them in 3 weeks?

Resolved! Can you add extra pictures? More than the 24 allowed.

Can you add extra pictures? More than the 24 allowed.

Buyer with 0 feedback who joined eBay just before the purchase

Hi, I sold a job lot of beauty products (body cream) this morning. It was buy it now listing and the buyer paid immediately. However, I noticed they had a strange name that sounds like a nickname. So I looked closely and noticed that they joined eBay...

Resolved! MC011 Restriction into Permanent Restriction

Timeline: - Jan 4th sold 51 items- Jan 4th received MC011 restriction- Jan 5th submitted ID, bank statement, and receipts- Jan 7th eBay asked for additional information (receipts for two items)- Jan 8th submitted invoices for the two items- Jan 8th 4...

Turning off authentication guarantee

I listed an item for sale and this authentication guarantee was automatically applied is there a way to remove that, or sale without it

Seller wants to ship internationally but struggles with the system

I purchased something from a seller on eBay (not paid yet); in the add he states he is willing to ship internationally, but the eBay ad itself seems to not allow it. Is there a way for the seller to change it in the system so he can actually use my l...

Feedback not covered by articles

How do I call eBay about an issue I have. I am a seller.

Monthly Chat - January 17th @ 1:00 pm PST

Hi everyone! This month's chat you’ll have an opportunity to talk to specialists from our Growth Advisor Team. The theme of the chat is, “Starting 2024 off right and setting your business up for success in the new year”. Get all of your questions rea...

Resolved! Can't edit eBay description

I listed an item with quantity two, and then one of them is sold by Best Offer. This item had Similar Items link in the description to a similar item with different color. Tried in vain to delete Similar Items, not working. Looks fine on Preview yet ...