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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Counterfeit items

Hi. So I have a question. So i see lots of sellers selling reprints/ counterfeit items on here. I report them, and the listings do not get removed. I know this bc I watch those listings. So I go ahead and sell a similar item, and 8 hours later, it ge...

New listing tool

What is the new listing tool like?

Stuck in help agent loop to resolve defect caused by ebay, costing me thousands in fees

I had three items sell to one buyer, one transaction/order number. The buyer messaged me asking if he could do local pickup instead of shipping the items. Due to holding a few items, at buyers request, I had tracking not uploaded in time defect strik...

Looking for all you coin people

Finally getting to cataloguing all the coins I've picked up via pocket change, but am not good at distinguishing errors yet. Is this a 1936 DDO? The 6 definitely looks weird to me but not sure. Chipped off? Dirt?TIA!

WHHHHHHHHHHHHHY? WHHHY? WHY?

Why do I no longer receive the box that allows me to "Create Similar Listing" after listing an item ? Instead I get THIS??

Resolved! Is it worthwhile accepting returns?

I am a fairly new (less than one year) and still very small seller. When I started, I elected not to accept returns, because I was afraid the cost of accepting returns would be too great to absorb.But lately I've been wondering if I'm using the same ...

FEES/PROMOTED LISTNGS/EBAY FUNDED BLACK FRIDAY COUPON

Hi, Can't afford Promoted Listings - fees are already too high....Also EBAY should do a week long Coupon like they did in June for Black Friday through Cyber Monday - or an extra 10% off and Ebay pays...not us sellers.

Scan form success story --the one they said couldn't happen

Maybe this only works if you took the step of starting a Missing Package search and then waited 2 weeks with nothing happening, as I did with this package. But anyway, apparently it's NOT true that the USPS will necessarily deny an insurance claim if...

My View numbers are now back! Yippee!

Resolved! Buyer claiming that I put books in an Ipad Box and I don't know what to do HELP

So I listed a Macbook pro as an auction the past week and someone bid a little higher than market price at the last moment, which I thought was a little suspicious. I sent it yesterday but today I woke up to a return claim where the person said, "Thi...

Automatic Shipping Restriction on Listing on Updated for Covid Causing Buyer Unable to Purchase

Updated to see if there's any resolution possible if anyone on the E-bay team happened to be seeing this. I still have the same issue with the restriction list and I really hope to start selling to the countries that were on Covid list as it should b...

Resolved! The views on my current listings disappeared overnight. Is this a new glitch?

I know every is complaining about fewer views but this is a new problem. I have 27 items list for the week and all but 3 had views, some more than 40. Today when I looked at my listing page, none had views. Is this a known glitch? Anyone else experie...

feedback

about 70 of my feedback numbers have disappeared. anyone know what's going on??

Item Specific Limitations???

Hello All! When I was working on my listing ebay wouldn't let me continue to add custom Item Specfics??? I went through their "Additional" options, picking and choosing the ones that I wanted and then went to the bottom to create my own. At that poin...

Payment Holds - Really? 250 sells, over 15 years, 100% positive feedback, GTFO with this bleep

After submitting a DNA sample and my first born child, and using the platform for 20 years, with 256 sells and 100% positive feedback, a paypal account linked for 15 years, I get a Hold status on payments? really im about done with this platform. Eba...