Selling

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Seller Initiated Offer automation

Every day, eBay sellers send targeted offers to reach interested buyers and drive more sales. To make this process even easier, some sellers choose to automate their offers, helping them engage buyers faster and save time. We want to provide some cla...

Return Problem

I have a customer wanted to return an item. It was missing a few things, my fault. It was such a low cost item ( under $2.00 that I told them to keep the product and I would just refund. He started the process with eBay return. So I got to refund his...

Thrown into international shipping????

Woke up this morning with an international sale. Shocked. I never do international. And I didn't even know this was going on.well- it is what it is now.goes to a hub in il. ebay does it all.question. should I put the order receipt in the box? customs...

Offer a Military Discount? Did this become a negotiation?

I feel like this is a very sensitive subject, and I'm hesitant to open this door with this question, but I'm very unsure of how to deal/think/respond to this... I don't know how to respond to the buyer, but I don't know how to respond internally with...

E-bay's detailed fee breakdown

I recently had sold item for which E-bay took a hefty 13.5% final value fee based on selling price, shipping costs, and state sales tax. Detailed breakdown showed all this data. I don't understand the reasoning or rationale they have for calculating ...

lift the restriction from my account

Pleaas, It's enough punishment that ebay has being holding to their own ground since january 2023 until Now ( 7 months been ) where and both sides are losing money !! It's not worth at all for restriction of listing on my account and for what ?? a ve...

Buyer who opened up a return request is no longer a registered user

I'm not sure how to explain it more than I have in the subject line. Buyer claimed that the processor he bought from me was defective, so I accepted his demand to do a return, and sent him a shipping label to return the item. Now, if I click on his p...

Resolved! Does anyone use a formula for pricing their items on eBay?

I’m goin going to start posting items soon, and I know people and eBay say to look at what others sell their items for, but my items aren’t that popular. Anyone have a formula?

Resolved! Items sold from store that had already been sold

I have had a store on Ebay for 20 years. On occasion I have had something purchased, which had been previously sold. It happened normally around Christmas. This week I have had two items sold that were sold more than a year ago. I don't sell items an...

RECOMMENDED ITEMS IN MIDDLE OF MY LISTING

recommended items are appearing in the middle of my listings.Customers feel its the end of my listing, and they miss the description and more photos.PLEASE PUT YOUR RECOMMENDATIONS AT THE END OF MY LISTING.ANDYGROUP

Final value fees on sales tax

I understand that since eBay processes the payment there's a cost of 2.9% for the CC etc. but why does eBay charge final value fees on sales tax..?15% in my case on sales tax? I'm not getting the sales tax! it just seems extremely unethical. can some...

Selling Single Copies of Choral Octavos

I am a former music teacher (choir) and have a lot of single copies of choral octavos to sell. Can I make one listing and use a variation feature to list titles and have the buyer choose what is desired? I'm not sure how the weight issue would be han...

How do I file a complaint against ebay customer service agent?

Im so angry right now I cant see straight! I had a small technical issue with a new thermal printer. I just needed to get the labels to face up & down, they were printing side ways. I bought over 8 labels for orders and printed them out . I just need...

My views and views are very low

Hello dear Ebay friends, I am listing products on Ebay, but unfortunately the number of views is very low. It is not sold because no one has seen it. I am waiting for suggestions from our dear friends.

Non-paying bidders

I really think eBay needs to bring back some sort of punishment for buyers that bid, then disappear - won't answer requests to cancel the item. They just keep it tied up for four days keeping the seller from getting it back in front of REAL customers...

I’ve recently posted a pocketbook with shipping paid by buyer I supplied eBay with dimensions and

Weight, and EBay supplies a price range for postage. My customer on the east coast says they were overcharged by double on their end. Is the rate range not shown to them? i.e customer sees $11 shipping on posting but when goes to by its $25. What’s h...