Selling

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Update to Image Issue

Hi all, Thank you for your patience and once again we apologize to everyone who experienced issues with being unable to view images in listings as the images are taking time to load or no images available.The Product team has informed us that the iss...

Authentication didn’t pass inspection. Shoes shipped back when package received shoes were not i it!

Last week I sold some shoes and I packaged and shipped to the authenticators. Authenticators stated my shoes didn’t pass inspection based on “the shoe sku/product ID/style number doesn’t match the order details” which I know that everything on my end...

Feedback on shipping cost

It would seem to me that if the shipping price is stated then a buyer should have no complaint with the cost. Ebay should not allow negative or neutral feedback on shipping costs if they are stated in the ad. BUYERS can read and should have no abilit...

Payouts and Customer service

Trying to navigate the Payouts section and seems quite a mess. A sale shows "Funds Available" 14 days ago. but I do not see it as a deposit in my bank. Seems the only solution is to match the exact bank deposit with the eBay information. To confuse t...

Advise

I was selling two items for each 99 plus shippingAn aggressive customer ask me to offered 80 each no shipping. (Once the customer made an offer even if I had Buy in Now no offers… the 80 dollars appeared on my item! making me all confused, and eBay p...

Resolved! Payment holds and different information

I am so confused on these payment holds… I have been doing really really well with my selling. I was told I was about to “graduate” as a seller and payment holds would not exist (by an eBay rep). Then, I get info from another rep that funds will ALWA...

Buyer return 1/2 of item, kept $350.00 part. Ebay went ahead and refunded whole amount.

I had a return of a fairly expensive item (solar electric storage box and a solar panel). The buyer asked to return item saying it didn't work (it did though). Anyway, buyer returned the storage box ONLY and kept the solar panel (this panels are sell...

Is there a new EIS hub in Commerce, California?

I can't figure out why my buyer paid so much for shipping when it was supposed to be only $4.45 and I didn't have Express or any other tier options for the item. Normally a major difference like that only occurs when it is an Ebay International Shipp...

E-bay Police? When has ebay been put in charge of enforcing the law?

E-bay Police? When has E-bay been put in charge of enforcing the law? My account has been suspended for not being able to provide original purchase receipts. That is not the bad part, they did this after the sale and after I had already mailed the pr...

Slow Sales !!!

What The Heck is going on? Sales : One week pretty good , the next week practically nothing! I've been selling since 2009. Over 15 thousand items sold. Top Rated Plus Seller. I know what I'm doing, Apparently eBay doesn't. They say keep listing until...

Possible scammer

After I accept an offer, am I able to retract it?

Ebay blocked a buyer after transaction completed

Here's the problem, I sold an ornament to a ebay shopper. The shopper paid, and I mailed the ornament. I then received a message from ebay, telling me the buyer is not registered with ebay, therefore they cancelled the transaction. I have already mai...

Coins collection and seller

I have a lot of rare and high coins , and I’m searching for good buyer. Some informed me that EBay is the best buyer.

Help with illegal sales tax being charged.

I just sold a coin to a buyer in Texas. He then messaged me this. "This purchase charged me tax. Coins like this are not taxable in TX. I should get a refund . TL" What do I do? eBay should not have collected sales tax on this item. I don't want to g...

CPAP Accessories

I listed some CPAP accessories a while back and the listings were ended by eBay saying I couldn't list any items needing a prescription. I explained to the rep I called they don't need a prescription but that went nowhere. I also explained CPAP acces...

Being repeatedly restricted for prohibited items that are not prohibited!!!!!!!!!

I have been restricted now a total of 4 times for items that are 100% in compliance with the rules, and when you call them, They tell you its restricted when it clearly is not. Example the second time i was restricted i was selling an RCBS 22-250 2 d...