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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

listing w/store

I have a store which is workingI really dont know how to list with it so I use regular account and it posts in store2 issues1. blocks=ed after 2000 existing listings on regular ebay2. how to list using store as I'm told i'm unlimitedThank youTerry

iphone xs model number not accepted

I want to manually list my phone for sale but the option is no longer available, so I have to respond to prompts. I input the model number NTAG2LL/A and the ebay system rejects it. Why? I cannot list the phone.

For Community Team-- Product Reviews/Feedback Question

devon@ebay Yesterday, on the ebay for business podcast, Griff stated that an announcement would be posted today about the new "product review" feature that is gradually rolling out. So far, I haven't seen the Announcement. Has ebay decided not to rol...

Not responding to offers - Neutral

A couple of weeks ago I responded to a discussion here about how to respond to feedback. My position was if I will not accept the offer I will not respond or decline. Well, a buyer sent me three offers. After the third one I decided to block him beca...

Stressed out seller here - eBay has removed my recent newest listings multiple times no reason given

Hi there, I sell Customized figurines on my eBay account CloneCantinaCustoms, We've been selling with no problem for over a year now, and on the 12th when I listed 70 new items, in the morning at 4 am all 71 or so of my new listings were taken down. ...

It's Time to Reimburse Buyers for Return Packaging

When buyers receive items not as described or defective, and need to return the item, very often they incurred additional cost to package the item before returning it. That's because, to open the package, one must destroy the onetime use packaging. e...

Let Me Get This Straight..

Ebay will not allow me to sell an Americana salt and pepper shaker set from the 1950s that shows a black man and woman dressed in an Aunt Jemima outfit, BUT WILL allow all types of Nazi memorabilia and coins? Ebay's excuse is the salt an pepper shake...

Another Day in Paradise.......

It is getting bad...this morning I generated two new listings with ebay items numbers...however they do not appear anywhere and doing a search on ebay general it show zero result for the item numbers, and in the store refreshing on the newly listed t...

Resolved! Shipped today. Buyer just filed return.

These buyers. Turn your hair white. Bought a paperweight Friday evening. I shipped today. Just after taking to post office, buyer filed a return. says she bought by mistake.

Account Suspended - 100% positive feedback. Please help.

Hello eBay community, I recently joined eBay a couple of months ago and it has been nothing but a nightmare. I've experienced multiple payouts withheld due to an account review. I submitted every document that requested, which started with my driver'...

Buyer using USPS return scam - Ebay decided case in buyers favor

I had a buyer who bought macbook air from me - after receiving they said its defective and asked for a return. I provided them the regular eBay USPS shipping label. Buyer supposedly returned the laptop and USPS delivered it in my very small mailbox (...

It's Time to Verify Sellers

It's time for eBay to have some verification process that sellers have what they publicly claimed to have for sale. This nonsense of having people coming on their site and listing things they don't have is killing the spirit of online shopping...even...

How long can INR case remain open until ebay automatically closes it?

Basically the title. Is there a specific amount of time an INR case can remain open until ebay automatically closes it for being open too long (it would close in the sellers favor in this case). Assume neither side opens a case.

2 final value fees.... help me understand please

ive just noticed ive been charged two final value fees on items I'm selling, looking around i found these on here but I'm still a tad confused: You are charged the fee on the item price as soon as the item sells.You are charged the fee on the shippin...

Ebay Fees are rip-off

Beware Ebay charges 13% (not a little over 12% as stated in the fee calculations, which I read carefully) on the entire amount INCLUDING shipping! It's a joke. The seller will always end up paying out of their pocket for postage. I sold an item for £...