12-18-2017 07:43 AM
Some of my listing have all the info (title despriction, pictures ect) on the same page, but some have a "see ful descriotion" button to click, that opens a different page with the descrition.
I want all on the same page, how do I make that happen?
12-18-2017 07:45 AM
Sorry for all the mispellings of the word description. hahah
12-18-2017 11:43 AM
@products_wsm Most likely it is because you have "active content" somewhere in your listing which will cause the "see full description" button to show up. Post your question on the "Active Content" board and you will find a link to a tool that will identify where the active content is located. Good luck!
https://community.ebay.com/t5/Replacing-Active-Content/bd-p/activecontent
12-18-2017 11:46 AM
Can't effectively help with no listings to look at. Otherwise, plenty of us here would likely be able to nail down exactly what is causing the See Description box.
12-18-2017 01:11 PM
@hidy-hoo wrote:@products_wsm Most likely it is because you have "active content" somewhere in your listing which will cause the "see full description" button to show up. Post your question on the "Active Content" board and you will find a link to a tool that will identify where the active content is located. Good luck!
I think that you are on to something here as I have just finished today revising almost 200 listings because of active content. All had the "see full description button" when I started and when finished all had the info (title description, pictures ect) on the same page.
I did not do all of the revising today as it was taking 3 to 4 minutes per listing. What a pain. Glad that it is done. Plus side was I also made them mobile friendly while at it. My listing had a border around the description making it a pain to read from a cell phone.
12-18-2017 01:33 PM
Thanks hidy hoo
That was the problem. I had a business logo picture in a lot of my listings -after removing the pics, there's no more see full description button.