Buyer left a negative feedback for buying the wrong item.

[etk330]

So, I sold a macbook charger replacement cord and this one person bought it and without contacting me or anything left a negative feedback. I contacted him and he said that the replacement did not fit his macbook. I also sold multiple of these replacement cables with no problems. What should I do?

[emerald40]

You have a negative from the last 6 months for the same reason.

So more than 1 buyer is misinterpreting your listing.

[baantiques]

---

@emerald40 wrote:

You have a negative from the last 6 months for the same reason.

So more than 1 buyer is misinterpreting your listing.

---

What's to misinterpret?  The listing seemed pretty straighforward to me.

[ed8108]

Verify that the replacement chord fits all .

If necessary modify your listing to exclude those it does not fit to avoid more negs.

[emerald40]

---

@baantiques wrote:

---

@emerald40 wrote:

You have a negative from the last 6 months for the same reason.

So more than 1 buyer is misinterpreting your listing.

---

What's to misinterpret?  The listing seemed pretty straighforward to me.

---

See poster below you as to how to make the listing clearer.

[d-k_treasures]

---

@emerald40 wrote:

You have a negative from the last 6 months for the same reason.

So more than 1 buyer is misinterpreting your listing.

---

Not the same reason OR item.