Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em because I am noticing all of the privileges that they seem to acquire are privileges that they are widely abusing unfortunately hurting the little gu...

Had listings taken down for policy violation even though they did not violate policy

So essentially I had over 500 of my listings taken down sighting that they were violating replica coin counterfeit policy when in fact all of these coins were genuine US currency none of them were replicas or fakes at first I thought this was an arti...

Buyer claims the item not as described

I had a customer message me after receiving the pants that they were not grey, but are khaki. However, in my listing, as well as description, I have that they are grey. I took 7 different angles of these pants and in every angle they are grey. Howeve...

Resolved! I am looking to find a new place to buy and sell.

I buy approximately 5k/ month and sell approx 7k/ month on eBay. You can imagine they make a good amount of of this and my subscription. I have recently been the recipient of extortion attempts but 2 buyers and eBay did nothing to protect me. I am fu...

Selling on eBay.com but ship from Canada return labels

US buyer requesting return. I sell on eBay.com but live in Canada do I buy the return label on eBay.ca or eBay.com as want to generate eBay’s return label.

What more proof could eBay possibly need?

I sold a phone on eBay and the dude immediately wanted a refund when it was "delivered", I found out later he was using a freight forwarding service.The package he sent back had a fake name and address on it so the post office sent it back, I talked ...

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Resolved! How to get my positive feedback back

I got my first negative feedback a few weeks ago anng i was told it won't go away till after 12 months I've been buying stuff to help get my positive feedback up and its has gone up a little bit and my question after when the negative feedback goes a...

Ebays money back policy

Hopefully if all the sellers on ebay, atleast the ones based in USA, would write about the defect in ebays money back guarantee policy;that by choosing item doesn't match photos or listing description, no matter how diligent a seller is about adequat...

What do you do if you send wrong Item and buyer will not send back

I put the wrong shipping label on the two packages so they went to the wrong people one person got a refund the other person got the first package I asked them not to open then they said they did not know if they got it so I mailed there original ord...

Can I sell my grandfather's old elephant leather?

I inherited tanned elephant leather from my grandfather. Can I sell it on eBay?

Resolved! Ebay sent cockroaches and Spiders to people..

this was a while back, ebay was found guilty of sending cockroaches and spiders to people( who I assume had held there feet to the fire). anyway fyi, this is the kinda people yer dealing with..

Rationale for blocking visibility of "Followers" list?

I have a few people following my store and would love to reward some of them with discounts if they buy from me...but eBay apparently doesn't allow me to view the list of my own followers? Why exactly is that, I know we have repeat buyers at least th...

Listing tool update causes 3x more clicks to remove all pics!?- are we going down this road again???

Yesterday my listing tool updated and now the "picture box" has a new design that is surrounded by a dotted line ands they removed the ultra convenient "Remove all pictures" button from the top right corner. Now you must hover over the corner to get ...

New eBay Explore AI Powered Recommendation Feed

Heads up - eBay's got a new AI tool in the wild and this one could have some interesting impacts on sellers! I first saw it when browsing the UK site (which is why these screenshots are for UK), but even though there is not a yet a link in the naviga...

eBay won't let me upload tracking for an INR claim - anyone else having this problem?

I had a buyer open an INR on an item that was delivered (in/at mailbox) per the USPS tracking. I have been through this many times, so as usual I copied the USPS tracking and went to paste it in to the appropriate location in the Seller Response page...