04-16-2024 02:39 PM
So, today I typed in "Mens Merrell Rubato Shoes" (used shoes) and the first listing shown to me was a pair of Women's Robato shoes. And of the 6 listings, 2 were womens shoes. I spoke to customer service and they said nobody has complained about this and I was the first. They said they want to show people all possible applicable listings. Well, I typed in "Mens" not "Womens". How dumb can you be. The first listing was of course a sponsored listing, so I guess they just want the money as opposed to accurate search results. I would think this would turn off many would be buyers.
04-16-2024 02:41 PM
Please excuse me as i had the listing number wrong. There were 13 listings returned, 6 of which were womens.
04-16-2024 02:53 PM
It's not the engine it's the driver!
Try this search (include the quotes) and all you should see are mens.
"Mens" Merrell Rubato Shoes
Or as an alternative just use your origin search and then refine with the filters on left.
04-16-2024 02:54 PM
On the Advanced Search screen, you can exclude words, such as Women's, from your search.
http://www.ebay.com/sch/ebayadvsearch
Otherwise, you can click on Mens within the filters on the left when viewing search results.
04-16-2024 02:55 PM
I had 28 listings returned, all men's.
Not sure how CS can help with search results, though.
04-16-2024 02:57 PM
That may be true, but why should a potential buyer have to put Mens in quotes to get the right results. Most people won't know to do that.
04-16-2024 02:58 PM
@goldrushfinds wrote:That may be true, but why should a potential buyer have to put Mens in quotes to get the right results. Most people won't know to do that.
You don't - I didn't put "mens" in quotes. Just the straight title, exactly as you had it.
04-16-2024 02:58 PM
Again, may be true, but most would be buyers are not aware of this. I see no excuse for my clear search criteria (including word "Mens") to include womens shoes.
04-16-2024 03:04 PM
I can beat you. I came up with 43 results (if I don't enter a condition parameter) of which approx. one third were womens. This search was done from the home page with no other search criteria other than typing those words in the search bar.
04-16-2024 03:05 PM - edited 04-16-2024 03:06 PM
Your "clear search criteria" is Any Words with a little bit of AI that makes sure that at you only get shoes.
FYI - I just ran your original search < Mens Merrell Rubato Shoes > and all I am getting are Mens (22 listings).
04-16-2024 03:16 PM - edited 04-16-2024 03:33 PM
Don't know what you did differently, but those are not my results. I opened Ebay site as a would be shopper would do, with no other actions or limiting criteria. I then typed in the search bar "Mens Merrell Rubato Shoes" and got 43 results, quite a few of which were womens. Worse yet, when I then added the criteria used shoes (by clicking box under condition), I got 14 results, 7 of which were women's. I just don't understand why you are all defending this faulty search engine. Think like a buyer, not a seasoned seller who knows this site in and out.
04-16-2024 04:15 PM
Searched Mens Merrell Rubato Shoes from the home page and also got 22 results of mens shoes. I can't explain why results are different.
04-16-2024 04:22 PM
In some cases if the brand name is capitalized it renders different results than if the brand name is not capitalized.
04-16-2024 04:55 PM
Sponsored over accuracy.
04-16-2024 05:00 PM - edited 04-16-2024 05:02 PM
I searched for "Merrell Rubato Shoes".
That brought up 61 results.
Then clicked on "mens shoes" on the left.
That brought up 22 results, the first one being the OP shoes.
DANG THAT EBAY SEARCH!!!!