Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Multi-variation

I have an existing listing and there are over 20 variations for scent. I need to add size as a second option for the customer to choose from now that the manufacturer launched their travel size. I'm selecting an additional attribute for size however,...

Promoted Listing Impressions 45-50% Drop

As of March 3rd we have noticed that our promoted listing impressions have dropped more than half. It has been a gradual decline over the course of March. We use the promoted listings automated. Nothing has really changed on our account. We list ever...

How long should I keep inventory before getting rid of it?

I have a lot of old dress shirts and polos (Banana Republic, Tommy Hilfiger) and I have them listed for sale on my eBay account. At what point (in days, months, or years) do I decide they won’t sell and I just donate them? I want make a smart educate...

More Evidence Ebay Permits Fraud & Doesn't Care About Sellers

I sold a vintage piece of glass listed as used with a small rim of mineral deposit which was both described and photographed. The buyer received the item 2 days later and the same day left effusive + feedback how "thrilled" they were with the piece a...

Price Guide For Trading Cards Disabled?

Has the Price Guide for trading cards been disabled or removed from the app? I noticed today in the Android app it is no longer showing the price guide banner at the top of searches for trading cards like it used to and I don't see any other way to a...

Why would buyer that is reselling my item ask me this?

I sold an amplifier to a guy who, after it was shipped, asked for a refund of the item, and if it was too late, it was not a problem, he would just resell it on eBay. So in the interim, he asks me if he could use my wording and pictures of the item f...

Is this a scam? - Ebay seller cancels my winning bid because it didn't sell for as much as he wanted

I won an auction from a seller for a on a PSA graded 10 pack of One Piece he had listed for 10 days. I ended up winning this auction for $103.00. In less than 2 minutes, he goes and cancels my winning bid with the reason that the pack was lost or dam...

Buyer Refund Agrees to Getting Sent a Replacement. How Do I Go About This Process?

A buyer who had bought something had claimed it's defective. After some messaging back and forth we have come to an agreement that I'll send him a new one. (As that is less a loss for me than having his bought item be returned with shipping costs an ...

Returned item but not through ebay

Buyer sent back a pair of shoes because she says they did not fit. The issue is that she sent them back on her own and did not go through ebay. What is the best way to refund her for the shoes only and no shipping as to not get any defects or issues ...

Is Mercari and Others Eating Ebay’s Lunch?

How can Ebay continue to raise fees for sellers while traffic and sales decline and so much competition is out there? Example For Sellers:Mercari sellers pay 0% fees. Cash out fees: $2.00 per direct deposit or $3.00 per instant pay transfer.Ebay sell...

Ebay randomly showing seller's listings to different areas of USA.

As an owner of 2 Ebay stores this process irritates me greatly. Store owners pay fees regular sellers don't. There is no way that a seller would know that Ebay does this when they agree to Ebay's rules. When I began selling over 25 years ago this did...

Buyer bought an item not in my active listings, I already sold it back in 2022

This was an odd one,I had an order come in last night, item# 265714748557I sold this back in 2022, and it was not in my active listings.Shown on the listing, "Start time: May 30, 2022 04:25:34 AM PDT".My sales records do not go back that far, to prov...

Why is eBay saying I need to purchase and send someone a return label when they already sent one?

I have it set up so return labels are automatically issued. I have free returns. Somebody told me a skincare device they bought from me was not working. I've sold over 20 of these without complaints and it's over $50 so I asked her if she would file ...

Printify+eBay, what is your pricing/profit strategy?

Hi.I am not able to calculate the profit margins to be able to put a proper percentage on Printify. I know the information is there, but I don't know how to analyze it properly. So in Printify I raise the percentage a lot, and therefore I hardly have...

OK, eBay's IDIOT programming just cost me $39 in sales...

Customer contacts me, wants three coins. They're on her watch list, I send her offers. She wanted to buy them as a gift for someone. She messages me that when she gets my offers it makes her "check out" instead of adding to the cart, and it's chargin...