08-14-2017 10:30 PM
It's been a hellacious month and no sales at all this week. I was just trying to search for one of my items, checking visibility, and it showed up, but as an item from an international seller. I'm a U.S. seller and I was searching on eBay.com, not an international eBay page.
I read a message board item by another ebay seller saying the same thing happened to her. Anyone have any ideas? Maybe I have no sales because search is messed up.
08-14-2017 10:46 PM
I just searched for your listing using "vintage suede gloves grandoe" and you came up as the second result out of 4, and shows you are in California, not international.
08-14-2017 11:01 PM
Thanks for checking. As you can see in my screen shot, it shows as an international item for me. The listing itself says Calif. but it's baffling why it's in an Int'l portion of the search.
08-14-2017 11:57 PM
Checked a couple of your listings. They all show in regular search and not international. When clicking the items, they show California. Your good to go.
08-15-2017 12:17 AM
Kind of you to check. Must just be a glitch for me. Thanks. Now if something will just sell.
08-15-2017 05:39 AM
@maxinecharles, I was able to replicated the results in your screenshot as shown below, even though the item is located in California as has been pointed out:
But, this only affects the Default Item Location. If the location filter is changed, then the item is correctly shown as being in the US:
When the number of keywords is reduced so that the search finds more items, in the default item location, then the "Items from international sellers" are not shown, and neither are your gloves.
@Anonymousis looking into this. Heidi, is there any word on the cause or fix for this?
08-15-2017 07:54 AM
Thanks, lacemaker3, for your help!
08-15-2017 09:46 AM
No word yet but I have reported this to our teams. I'll keep you posted once I hear back.
08-15-2017 10:16 AM
Thanks, Heidi, I really appreciate it. There's some reason I've had no sales and this may be part of it.
08-15-2017 10:21 AM
@maxinecharles wrote:
Thanks, Heidi, I really appreciate it. There's some reason I've had no sales and this may be part of it.
Of course! I'm not sure what would be causing this but there are multiple reports so I'm hoping we'll have an expedited resolution for it.
08-16-2017 04:59 PM
Heidi, haven't heard anything. Do I just keep waiting or is there any avenue I should pursue?
Thanks!
08-16-2017 05:06 PM
@Anonymous wrote:
@maxinecharles wrote:Thanks, Heidi, I really appreciate it. There's some reason I've had no sales and this may be part of it.
Of course! I'm not sure what would be causing this but there are multiple reports so I'm hoping we'll have an expedited resolution for it.
I too noticed this last night, on my phone I checked to see where my items placed and it showed it "found from international sellers" (I'm in California).
08-16-2017 05:12 PM
08-16-2017 09:06 PM
http://www.ecommercebytes.com/C/blog/blog.pl?/comments/2017/8/1502724310.html/2/20#1502942576
It's happening all over per this discussion on ecommercebytes.
08-17-2017 03:35 AM - edited 08-17-2017 03:40 AM
I noticed some of my items showing none available but then showed mine as international...huh? Definitely in US and only sell to US. I then searched again and then clicked on US Only and it then switched to not being international. Did that on the ones I found and worked for me. Now they are showing up right. At least then, will check again today. Could be why so slow sells.