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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

How long does Ebay hide your items. I sold one item in the past week and I'm very good seller.

Yes, how long are they going to hold me hostage in no sales limbo?

items not showing in search after an excess of 24 hours

I am new to selling, and have multiple listings posted to sell which some are now on the 3rd day since listing. I am already being charged for the listing, which includes the advertising fees, and none of my posts are showing in searches. I have alre...

Is it allowed? Defibrillator

I recently acquired a new AED Defibrillator in a storage locker I purchased. Was wandering if this is permitted to be sold on eBay? I do see completed items, but that doesn't always mean the item is permitted. Any input is appreciated.

Final Value Fees Charged on VAT taxes & telephone call response

I very recently sold a Trumpet to a buyer in France. Selling price, $775.00Import tax (VAT) charges, $178.56Fee based on $953.56x 10% $95.36Top rated seller discount $9.54International fee $953.56 x 1.65% = $15.73 Final value fee $0.30 Total fees $10...

Wacky negative feedback

Got my first negative feedback after 1.4k items sold - buyer was mad he couldn’t use his gift card at my store. Provided no other information other than his gift cards didn’t work. I asked eBay to remove this nonsense and they declined claiming it di...

Denver Post Office

Has anyone experienced issues with the Denver post office destroying items? (We sell books & CDs)

banned words in a title listing

Iis it allowed example in mens underwear within the title to write mens sexy brief or means fetish lether look

Register as a seller

Can we sell on E-bay without an US address? We are an UK registered company, and we have a address in UK but not in US.

Item condition

I need to list an item as used. Its an aftershave that has some missing from bottle but in the conditions field, I dont have that option. Anyway to fix this?

Listing webpage down?

Hi, I'm new to a seller. When I hit the "List is" button. It shows this page."It's not you, it's us. the server is down" But it has been like this since last night.I started wonder because I'm a new seller, it is not working? Does anyone have same pr...

It's Time to Reimburse Buyers for Return Packaging

When buyers receive items not as described or defective, and need to return the item, very often they incurred additional cost to package the item before returning it. That's because, to open the package, one must destroy the onetime use packaging. e...

Buyer location not showing on messages/emails (May 14 2024)

Is everybody else experiencing the same? Buyer messaged me just now with a shipping question and I noticed the buyer's location is no longer showing on the eBay message email. Checked numerous buyer messages from today and none show the location. Did...

Resolved! I mailed UPS package at post office - it has not shown up on tracking

I accidentally put a UPS package in a U.S Post Office chute. Four days later, UPS does not show they have received the package, even though a "UPS driver picks up packages here daily." The package is insured for $700. The buyer and I are communicatin...

eBay Testing Getting Rid of Shipping & Returns Tab, Moving Info to Popup Instead

Looks like eBay is doing more testing on the View Item page design - in some browsers I'm seeing they have gotten rid of the Shipping, Returns, and Payments tab and instead to access that information the user has to click "See Details", which then di...

SELLERS BEWARE! This site has really gone down hill since last I was on here. READ

Ebay has really gone down hill all the way around. I was a seller on here successfully for over 10 years from 1998 to 2008. It was fair, user friendly, heavily trafficked, and both a great place to sell and buy items. I started selling on here last w...