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ASK ME ABOUT: Product Research (formerly known as Terapeak)

Hello Everyone, We're thrilled to announce the launch of our brand-new interactive series, which is set to take the place of our former "Monthly Chat with eBay Staff" program. This series is designed to bring you closer to the heart of eBay's operati...

Return status "closed" means?

Hello eBay friends. A uyer bought a movie soundtrack CD from me thinking it was actually the movie itself. I got a notice that the buyer wants to return it. I now have received a notice that the return has been "closed". I was waiting for the CD to a...

New Chargeback Scam with Raw Sports Cards

I have been selling on eBay since 1999 and had the pleasure of dealing with my first chargeback. Unfortunately, it was for a $2000 sports card. -Buyer orders item on Jan 5th. Item is delivered.-Buyer messages me requesting a return on Feb 19th, becau...

User avatar by Adventurer
  • 65 Views
  • 2 replies
  • 4 helpful

A extended bidding if bids recieved last few minutes type bidding would greatly benifit seller&buyer

I have noticed auctions that have moved to extended bidding formats have greatly increased prices on items. I have paid a lot more as a wholesaler however in general all auction companies are gravitating towards that style of auction. I really think ...

Resolved! Is Mercari and Others Eating Ebay’s Lunch?

How can Ebay continue to raise fees for sellers while traffic and sales decline and so much competition is out there? Example For Sellers:Mercari sellers pay 0% fees. Cash out fees: $2.00 per direct deposit or $3.00 per instant pay transfer.Ebay sell...

Generational_wealth return fraud.

Please be aware that Jason Watts of 273 Pine School Road Gardners, Pa has committed return fraud in an amount exceeding a value of $1000.00.Mr.Watts does business on eBay as Generational_wealth.Recently, Mr. Watts purchased an Umarex Hammer PCP 50 ca...

Buyer says Boyfriend is going to destroy contents of package when it arrives and wants refund

THIS has got to be the most insane message after a sale and with an item not yet delivered. Buyers messages “ I need to get a refund. My boyfriend said he is not going to give me the item when it is delivered and said he is going to destroy it or put...

New All-Time Low-No Replies Needed

I have reached a new all-time low, one sale in the past 14 days, I know the cheerleaders are going to say it's my fault, my inventory, my this, my that, BLAH BLAH BLAH, & to those I say you are Very Wrong!, This has become a pitiful place to try & co...

User avatar by Guide
  • 3920 Views
  • 146 replies
  • 26 helpful

Getting Scammed By A Buyer

I'm currently dealing with a problematic buyer who is trying to pull a fast one. I had a brand new PS2 game for sale, and it was factory sealed. Before she purchased it, she asked me for photos of all sides of the case; she wanted to make sure there ...

Be aware of generational_wealth

Please be aware that Jason Watts of 273 Pine School Road Gardners, Pa has committed return fraud in an amount exceeding a value of $1000.00.Mr.Watts does business on eBay as Generational_wealth.Recently, Mr. Watts purchased an Umarex Hammer PCP 50 ca...

TRS and TRS+ Not Showing On Listings

I lost TRS and TRS+ due to one bad shipment, but gained the TRS back in a month on April 20 per my metrics. I don't see a shield on my listings or in my store. Is it normal to have a delay in displaying the TRS/TRS+ badges, or am I somehow looking in...

User avatar by Trailblazer
  • 312 Views
  • 32 replies
  • 0 helpful

Buyer put the wrong address, “Item returned to sender”

One of my buyers put the wrong address which resulted in the USPS tracking showing up as “No such number” after a delivery attempt and “Item returned to sender” and now the buyer opened a “Item not received” case. What should I do? refund the buyer o...

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