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Contact Info for MP

Does anyone have a working email of someone I can contact regarding managed payments?  They "can't" verify the info on the 2 banks I've tried, and "can't" verify the additional documents I've provided.  The chat button is grayed out, and any attempt I've made to find a "contact us" link takes me in circles without pointing me to a relevant email address. 

I'm really sick of wasting my time trying to sign up for a "service" I don't want and am being forced to sign up for.

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Re: Contact Info for MP

Go to the main help pages, type in Managed Payments, pick one of the topics, scroll to the bottom of the page for contact detail, request a call back.

 

You should get called back by an MP specialist (current wait time is 31 minutes).

 

I needed to do this a few days ago, instead of the call back I used the email option which promised a response in 48 hours. I got a reply in 53 hours which directly answered my question (related to registration) and solved my issue.

 

 

 

 

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Re: Contact Info for MP

@Anonymous 

 

Lets see if this helps.


mam98031  •  Volunteer Community Member  •  Buyer/Seller since 1999
Message 2 of 6
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Re: Contact Info for MP

Go to the main help pages, type in Managed Payments, pick one of the topics, scroll to the bottom of the page for contact detail, request a call back.

 

You should get called back by an MP specialist (current wait time is 31 minutes).

 

I needed to do this a few days ago, instead of the call back I used the email option which promised a response in 48 hours. I got a reply in 53 hours which directly answered my question (related to registration) and solved my issue.

 

 

 

 

Message 3 of 6
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Re: Contact Info for MP

Thanks for the info.  I was able to get in touch with them via chat.  Unfortunately, they don't like either of my banks, and it's a continuous circle of "we can't verify" your info, and me sending info in.  Again.

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Re: Contact Info for MP

are you trying to use an on line (only) bank?

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Re: Contact Info for MP

After finally getting my info verified, and multiple successful payouts, now I get notice of a failed payout.  My info is exactly the same as it was for the payout I received yesterday.  I HATE MANAGED PAYMENTS!   Now there is no working contact link on ebay's help pages.  I just want to receive my money, no hassles, no headaches - like with paypal.

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