Item number 265888397139 sold to buyer on September 21, shipped next day 9-22 via UPS 1Z14V5340329422467. Around 9-26 UPS had a hiccup, and the package went missing. Within a day of this occurrence the buyer contacted me claiming the package was supposed to be delivered and was not, on his own he called UPS and they told him to contact the sender (me) to report it lost. I told buyer I would follow up and did so trigging a lost item search by UPS on 9-28. I informed buyer I filed a claim with UPS and asked him to wait another 4 days to see if the item turned up and was delivered. He agreed. After 4 days the buyer asked for a refund, I complied and issued refund through eBay for 39.62 on 10/04. I then asked buyer to do the right thing and to contact me if the package was subsequently delivered. On 10-17 I noticed the package was delivered to the buyer on 10/12 but he hadn't contacted me. I contacted buyer on the 17th requesting the item back or the money back. And of course, he claimed he was currently out of town on work related business and when he returned home on 10/19, he would see if he got the package. He added to send him an invoice. I tried to send an invoice and found it can't be done after a refund, so instead I sent a very detailed message with all the pertinent information and dates requesting he send payment to my PayPal account. I also sent a "request funds" through PayPal. He refuses to send payment claiming what I request is in violation of eBay rules. (Well, not a bad excuse for someone who signed on eBay in January 22. with 15 FB's). I contacted eBay went through this whole scenario they claimed there wasn't much they could do but would send it up to the next level for investigation and it would take about 7 days. When Ebay answered the phone, they said thank you for your loyalty of 22 years, in closing with eBay I mentioned my loyalty time and asked them to contrast it to this buyer who only took 6 months to steal from a long-time member.
Anyone have another solution on this incident?
