12-30-2022 02:31 PM
I sold an item and buyer contacted saying item is broken. What do I do?
12-30-2022 02:50 PM
Process a refund.
12-30-2022 02:53 PM - edited 12-30-2022 02:54 PM
Tell them to open a return case/item damaged. You will have to either pay the shipping to get it back or just issue a full refund and let them keep it.
12-30-2022 02:55 PM
Tell the buyer to start a return through ebay.
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