12-28-2018 06:03 PM
Last week my friend, who is a huge Disney fan, purchased a set of Limited Edition theme park trading pins here on eBay.
She received them today... wrapped in toilet paper and shoved into a manila (not even padded) envelope. Is it any wonder that buyers are leaving eBay? That sort of thing is shameful and sellers who do that should be given the boot. Don't wrap your purchases in TOILET PAPER, for crying out loud! At least use paper towels or napkins or SOMETHING! Take some pride in what you're doing and remember that there is another person on the other end who is going to be receiving whatever it is that you've shipped. Put in a little effort!
12-31-2018 03:57 PM - edited 12-31-2018 03:58 PM
Ever notice how freely some folks volunteer other people`s money, time or services? These people seldom practice what they preach but the words look great on the latest smart phone screen and it can be saved so they can show all their friends what great humanitarians they are LOL.
12-31-2018 05:25 PM
1) eBay has never had written fulfillment standards. Amazon does!
2) When DSR (star) ratings were started, they could have made one for quality of packing/fulfillment. Did they? No! Instead of asking buyers to rate something that is 100% within a seller's control, they ask buyers to rate THE COST OF SHIPPING. What the heck?
This is just one reason that eBay is going down the tubes. No meaningful seller standards, just rotten metrics that rate nothing about quality.
I've had so many horrible experiences here as a buyer, I don't shop here anymore except for shipping supplies from trusted sellers, pretty much.
12-31-2018 05:33 PM
One NWT clothing purchase... I opened the box and bang - the stench of cigarettes hit me.
My assistant came over and said, "Does smell *just* like cigarettes... more like cigarettes sitting out in a damp old garage for weeks."
Another time, I ordered a vintage teapot. Seller wrapped it in filthy old newspapers that also smelled like cigarettes. Unwrapping it, the ink came off all over my hands.
Speaking of hands, one time I bought vintage Pyrex. The seller packed so poorly that it broke and cut my hand and I was unwrapping.
A couple of times I bought a NWT shirt or sweater of delicate material that had to be dry-cleaned. One was silk. Seller jammed into a too-tight envelope with no tissue and it was a horrible wrinkly mess. Could not be worn without steaming. The last time it happened, I filed SNAD. Her photo had shown a beautiful, wrinkle-free top.
She did confess that she had 2 of them. Steamed one and used it for the photo. Sent me the ultra-wrinkly one and shipped with no packing whatsoever.
Back in 1998, one of my first purchases was a "vintage framed photo". What arrived was a manila envelope clinking with broken glass. Yes, no packing material... slid it right in. Worse, the "photo" was a terrible photocopy!
Seller actually demanded that I mail him back the (very cheap) frame (but no glass of course. It was all shattered) and the photocopy, before he mailed me back the check. No Paypal or chargebacks in those days.
And eBay won't address this, ever, so it's not going to get better.
12-31-2018 10:01 PM
@sharingtheland wrote:In the overall Scheme Of Things That Can Go Wrong With Packaging, peanuts are pretty low on my list.
If someone wants to give me/my Shipping Department a negative for using peanuts after the $200 china widget arrived quickly, safely and with nary a chip, I can't do anything about that.
I personally would never give a negative to a seller over the packing material they chose as long as it wasn't the reason my purchase arrived damaged . I just don't like packing peanuts because they're so lightweight and floaty they tend to spread everywhere . Yes , I do have a vaccum cleaner but we also have 4 dogs that never decline the chance to make a even bigger mess with them . I'm just busy enough so I'm always happier when my orders arrive wrapped in something else . Tulips
12-31-2018 11:01 PM
12-31-2018 11:05 PM
12-31-2018 11:16 PM
12-31-2018 11:18 PM
"Another fun fact - although biodegradable, wood chopsticks are not made of scrap wood. In 2011, China's national forest bureau reported that 3.8 million trees are consumed annually to manufacture 57 billion pairs of disposable chopsticks. "
I live near the Columbia River...this is a fact. I carry my own chopsticks...lol...yes I am a fanatic.
12-31-2018 11:25 PM
01-01-2019 04:57 AM
If it arrived in the condition described so what.
#1stworldproblems
01-01-2019 07:49 AM
@robot-hands wrote:If it arrived in the condition described so what.
#1stworldproblems
You teach people how to treat you.
Ebay has taught buyers how to treat sellers. That is why the buyers have gone and the feedback is not about the product, but all about service.
They have taught buyers, as soon as they have bought something on the Purchased Page in a Big Blue Blaze Box RETURN THIS ITEM before the buyer has even gotten the item.
On the Feedback Page are the 4 star ratings. The shipping costs and the Shipping Time should not even be on that rating. Shipping Costs are always in the listing, before you buy whether it is Buyer Pays Shipping, or Free Shipping. And Especially the Shipping Time, again, the delivery time estimate is on the Buy It Now Page. Not our fault if the USPS or any other carrier is slow on delivery. But if the Seller has gone past their time that they say they will ship, next day, 3 day, whatever, then maybe the seller had a problem. Contact the seller, before leaving unkind feedback.
The Feedback shouldn't be " No Damage Arrived on Time", It should be... Lovely Item, or Nice Product, Got it quickly, Perfect Condition, Thank you! Or just Great Seller, Very Happy with Purchase.
But because of eBay has and is still teaching the buyers that all Sellers are dirty, nasty, slow sellers by the options in the stars we have in feedback, we get cruddy feedback, even when the sale went well.
Please other sellers, don't attack other sellers on this board. We are here to help one another.
01-01-2019 07:57 AM
@robot-hands wrote:If it arrived in the condition described so what.
#1stworldproblems
As I have posted it is very unpleasant when a package arrives and you need to hold your breath trying to open it without damaging the original packaging.
Arriving in the condition described really depends on whether or not I am successful in getting it opened. And many times thanks to an abundance of tape trying to hold it together, I am not.
So it should not be up to the buyer to have to extracate an item successfully to judge whether it arrived in the condition described. She should be able to get it out of there each and every time without it being an unpleasant situation.
01-01-2019 08:17 AM
I wrap all of my items in gold tissue paper tied with gold ribbon and put in 2 starlight mints. No pesky tape. I hate unwrapping saran wrapped flatware that is all taped over. Sellers use way to much tape! Someone once sent me flatware wrapped in old cut up denim jeans that smelled like motor oil. Of course I was happy when one seller used 50 plastic grocery bags for packing material.
01-01-2019 08:19 AM
I agree. I find the older and more worn out the packaging, the more tape is needed to hold it together.
And with what I buy that can become a big problem.
01-01-2019 09:39 AM
@moondogblues wrote:
"You might want to do some research on where most of the oceans trash comes from. You might be surprised it’s not America. And banning plastic straws? Waste of time. "
Why is it a waste of time? Banning plastic bags is not a waste of time...I hate seeing them festoon all our beautiful trees. I will do the research on the trash....how can we be Fast Food Nation and use up most of the resources on earth without being a huge contributor to the problem?
I once watched a video of some people on a small boat helping a large sea turtle . Somehow a long drinking straw had lodged inside his nose and had actually grown into the skin . I could tell it was very painful for the turtle but they managed to remove the straw after trying for a long time . He happily swam away afterwards . Tulips