Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

LOSING FEEDBACK -WHATS UP WITH THIS NOW!!

Its bad enough trying to adapt to all the changes made by ebay and the dragged out navigation process to list items. Then my mistake of shipping an electronic stereo component from Canada to Calif to receive that dreadful email from ebay saying the b...

Buyer pays return shipping my first return

In my adds state buyer pays for return shipping. How do I go about collecting the shipping fee from buyer. Thanks as this is my first return from a buyer.

Listing Pictures

Thank You to whomever at ebay fixed the photo/picture mess on a listing page.

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em because I am noticing all of the privileges that they seem to acquire are privileges that they are widely abusing unfortunately hurting the little gu...

Ebay charged from me additional fees 6% for bellow standards

I checked last transactions and found additional 6% fee cause i am bellow standards seller. My rating was lowered for such cases as: 1) There were 4 listings with a response to return the buyer outside the eBay regulations, because there was no respo...

Buyers are starting to get the message and getting aggravated

Buyers message"Thank You for letting me know this information and adjusting the shipping. Yes I did try and click on the link to request a total for combined shipping and it would not let me. EBay has a real situation here that they need to address a...

Excluding some items from free shipping

I offer free shipping on orders of $50 or more. Most of my items are small so it is not an issue. But I do sell some larger items weighing several pounds that I'd like to exclude from this. It just eats into my profit too much to ship those big items...

Grace Period for Top Rated Seller Status

Hi All: I'm a Top Rated Seller. I got this message from Ebay today--but when I look at my seller dashboard I don't see anything that would put me in this situation. Any ideas about what could be going on? Thank you. We see that you have a great track...

Why did eBay take everything from me, despite my attempts to resolve the dispute?

An unpleasant story happened to me; 3 non-working Nokia N91s were sold, but after receiving the buyer fromIndia has created a dispute about the missing parts within. We couldn't come to an agreement with the buyer and asked eBay to intervene. eBay to...

Inaccurate book information provided by eBay

eBay insists on inserting inaccurate information into book listings, contradicting the accurate information provided by the seller. This confuses the buyer and makes the seller look like an incompetent idiot. Can anything be done about this?

Wrong returns sent to wrong sellers

I returned two items I bought from two different sellers, but when I sent out the returns, they each went to the wrong seller. How do I make this right?

eBay has the worst customer relations I have ever seen

So, I've been an eBay customer for 24 years. And by customer, I mean I've been selling for 24 years and have paid literally millions of dollars to eBay in the form of fees over the years. Last year my eBay revenue was $4.7 million.So why then, when I...

Ebay should charge buyers a fee for cancelled orders

I have had a crazy amount of cancelled orders as of late. Why doesn't Ebay charge some type of fee for that?Once i see the customer orders something I package it up.Ebay and the customer always expect quick ship so i try and deliver on that.To waste ...

Another thing to be aware of where ebay let you pay the price for their error

Follow along here: The buyer bought an item and paid for it...ok, The label was generated by ebay with the buyer provided address information...and I printed and shipped the item, it goes through the postal service system and makes it all the way to ...

Can buyer accept original offer after declining counter offer?

Can buyer accept original offer after declining counter offer? I have a buyer who sent me a pretty lowball offer. I countered with a decent counter offer. Then buyer counters my offer by upping the original low ball offer by a whopping $1. I am going...