03-14-2023 08:33 AM
Hello
What would you do in that scenario: a buyer returned the item - reason did not match description (seller sent a replica instead of an authentic item). Seller accepted return, received package and reported to eBay item is missing. Thanks
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03-14-2023 11:22 AM
OP stated they were the buyer. They received a replica and returned it. Seller is claiming they got an empty box.
03-14-2023 08:43 AM
Does tracking show the return as delivered?
03-14-2023 08:44 AM
Give us a bit more information, please. Are you the buyer? Is the seller trying to issue less than a full refund?
03-14-2023 08:46 AM - edited 03-14-2023 08:47 AM
03-14-2023 09:03 AM
yes
03-14-2023 09:04 AM
it is buyer.
03-14-2023 09:11 AM
03-14-2023 09:12 AM
yes, that is not true item was sent the next day!
03-14-2023 09:19 AM
Did you sell them a replica item? Or are they just claiming it's a replica? Then of course they're going to return the item. Did you describe it as a replica? Last I heard replicas were a no no on ebay. If they returned the replica they'll get a refund.
03-14-2023 10:43 AM
Maybe it's just me but I'm so confused here. Are you the seller or the buyer?
03-14-2023 11:22 AM
OP stated they were the buyer. They received a replica and returned it. Seller is claiming they got an empty box.