mam98031 • Volunteer Community Member • Buyer/Seller since 1999
tyler@ebay wrote:
@mam98031 wrote:
@my-cottage-books-and-antiques wrote:ebay's policy page about "immediate payment" was recently changed to state:"Immediate payment is automatically required on items priced below $1000, that have a specified shipping cost, and where PayPal is the only payment method offered."This seems to be a "phased rollout", so not all qualifying listings have had the IP rule imposed. But ebay somehow puts it on the listing, it is not a choice the seller makes.For fixed price listings to be eligible for the Guaranteed Delivery program, they must be "immediate payment" Some sellers have said they will stay out of the program because they do not want to add immediate payment to their listings. But according to this, they might as well opt in to the GD program, because all their listings will soon be immediate payment by default.The reason sellers don't want to use immediate payment is because (in my experience) the "request invoice" checkout box is grayed out if the items have IP chosen by the seller (and the items do not have free shipping) But ebay has said that it is NOT grayed out if the IP is the result of the rollout (ebay imposed IP).IF that is true, then presumably once the roll out has been completed, a buyer should always be able to request a combined shipping invoice for IP items under $1000. This would eliminate an objection some sellers have to using GD: because they sell multiples to many of their buyers, and so they don't use IP to avoid the grayed out checkout problem, and so they don't qualify. But soon their items will all be IP whether they like it or not. And as long as the buyer can request a combined invoice, that won't be a problem, and they can use GD.So, my question is:1. When will the new $1,000 be rolled out to all qualifying listings?2. Once it is rolled out, will buyers be able to request an invoice for multiple purchases from the same seller through the checkout's "request invoice" button?This question was asked during the recent GD program webinar, but neither Griff nor the GD team member knew the answer. In fact, Griff admitted he had never heard of the $1000 rule, which has never been the subject of a formal announcement on the Announcement Board.An additional question I would have by the way they reworded this policy. "Immediate payment is automatically required on items priced below $1000, that have a specified shipping cost, and where PayPal is the only payment method offered." So does this mean that if we offer Free shipping that the IPR will not be forced on our BIN listings?
Great question @mam98031 - 'Free' is considered a specified cost, so that wouldn't quite work in the way you're looking for.
Darn it. I had so hoped your answer would be different!!!
@imagizeyourworld wrote:
Please clarify how the eBay system sees the handling time in the following two types of (fictional/example) situations, for the purposes of determining on-time shipping and tracking upload:
(1) The seller changes a Fixed Price Multi-Quantity listing from 1-day to 5-day handling because they will be out of town for a few days. They receive some orders during this time. When they return, they change the handling time back to 1-day.
* Does the system correctly identify the handling time for each order, based on what the setting was at the time the order was placed?
* Or does it "check the listing" at the time it's doing the calculating.
I have seen seller "testimonials" for both outcomes, so I would like some clarification on which way the system is "intended" to work.
(2) The buyer purchases several items (from the same seller) together, and they have different handling times. (The buyer receives a shipping and/or promotional discount for combining the items into one order to be shipped together in one package.)
* Does the system correctly treat all items in that order as having the longest handling time from among those items?
* Or is each item evaluated by its own handling time (resulting in 1-day items being considered late when the order can't ship that soon due to the nature and handling time of the other items it contains)?
Thank you.
Happy to help, @imagizeyourworld! 
- The system does correctly identify the handling time for the order when it took place. If anything sells after you adjust the handling time to 5-days, you would have the 5 business-days to ship. Once you edit it back, then you would need to ship in 1 business-day again.
- You would want to ship all of the items in the shorter handling time for protection. If the other items take longer to get ready for shipment and that's why the handling time is extended, I would suggest shipping them separate to prevent any misses on your shipping metrics.
@my-cottage-books-and-antiques wrote:
Thanks Tyler. So are you saying that, until this rolls out to all the listings, my FP listings with IP chosen by me will NOT be able to request a total through check out's "request total" button?
Since you don't have a date for 100% rollout, wouldn't it be wise to synchronize the two rollouts, the $1000 IP rule and the GD program, so that by the time the GD program is up and running, IP listings will be able to request a total through checkout?
@my-cottage-books-and-antiques - That makes a lot of sense. I'll make sure the suggestion/feedback is shared! 🙂
Yes, if you require immediate payment on your items currently, there should not be an option for buyers to request total (if that happens will you grab one of us in a thread so we can take a look?).
