unable to edit eBay motors "parts compatibility"

[recyclemotors707]

I'm unable to open the "edit" link for parts compatibility today.    All other "edit" links open the pop up like normal.    I've tried clearing the cache.  I've tried 3 different browsers,  and I've tried two different computers.  

[hispeedsalvage · Accepted solution]

I am having the same issue today.  It was fine yesterday and also tried using different browsers and cleared everything on computer.  Called ebay and they were unable to open it on there end, they are putting in a ticket for the issue, hope they fix it soon as now I will continue to list but will have to go back to each listing when fixed to add the compatibility.

[recyclemotors707]

Thanks for posting with your update hispeedsalvage,  I appreciate it.   

[stainlessenginecovers]

I tried Edge signed in, Edge NOT signed in and Google Chrome NOT signed in (and never have) and...

It does show for customers; but when you are 'signed in' and look to 'edit', what was shown is not even there, much less the edit button not working.

But, at least it's there for customers

[calireign]

Was just about to post about this same issue. Frustrating but hopefully will be fixed soon.

[recyclemotors707]

An update,  I tried creating a listing in a 3rd party application,  with parts compatibility, and although I'm able to add the fitiment within the application it does not add compatibility once the new listing is posted.   If anyone knows of an application that it does work for,  please let us know.   

I'm going to give customer support a call,  maybe if we all call it'll be added to the "current and resolved technical issues list".   Right now,  it has not made it on that list.  

[recyclemotors707]

I called and customer support was unaware of the issue,  at least the person I spoke with was.   Give them a call guys. 

[recyclemotors707]

It started working today for me on firefox,   then on chrome too (but I had to disable adblock on chrome,  which is new).  

[calireign]

Still isn't working for me personally. I tried disabling my adblock but still had no effect on it working. Hopefully it's fixed soon.