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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Resolved! Top Rated Seller plus badge missing

I have been a long time eBayer and noticed that I am not getting credit for Top Rated Seller Plus and that my badge isn't showing up either. It shows I am top rated in my stats and have been for years yet no badge and no credit except for 21 of my 10...

FedEx 2day

brian@ebay tyler@ebay With the last update (Fall Seller) FedEx 2Day rates are completely broken. Now I have to edit every blasted item with FedEx 2day as the primary shipping option because it's showing EXTREMELY HIGH RATES!!!!!!!!! Why does every si...

Freight Shipping Option Not Available

I am offering a large item for sale and when I try to list it I get this error: Package weight exceeds 150lbs. Please switch to Freight shipping for large items over 150 lbs. I cannot find the freight shipping option anywhere under the shipping tab. ...

Get rid of Sort And Filter search results

How do you turn off the annoying blue sort and filter pop up at screen bottom after search results?

cant turn off auto generated email announcing that I just purchased a label

With the latest update to the label printing page- it ignores my selected preferences in the account settings and sends me an email for every label I buy and print. Unnecessary email clutter. Called ebay and they said I have everything set up right s...

Resolved! The Print Label Page layout is way confusing and poorly done.

The past few days when printing labels, the Print Label page layout has changed dramatically. It is way confusing and the fonts are poorly sized. There also seems to be a floating cost box that keeps getting in the way of trying to see things. This p...

Trying to start a sale event

I am trying to start a sale. I get to the page where I can choose 500 items or create rules to select item. I select 500 items and choose to confirm selections and then it just takes me back to the choose 500 items or create rules to select items. An...

Double Charging Fees

Check your old invoice fee section and expense tab under payments. Double charging promoted listing fees since August 12th. Called in multiple times about this issue and has not been resolved. Based on my experience with these kind of glitches, eBay ...

ebay send invoice not working with chromebook

This happens with all 3 of my Chromebooks. The message I receive is: "There is some technical error, please try after sometime." I download the FF app and it works there. Any advice would be appreciated.

customers unable to view listing (error shows server down)

I have noticed an issue with one of my listings that may be impacting my sales. https://www.ebay.com/itm/Genuine-Borg-Warner-AIRWERKS-S400SX-475-Turbocharger-171702-Assembled-in-USA/223961680292?epid=1646691019&hash=item34252809a4:g:4vcAAOSwM0VeTAvR ...

Technical issues with website?

I don't sell on ebay, but I buy a lot and spend a great deal of time doing various searches. The last few days the website has not loaded well on my computer. There appears to be some glitches. The format is all off. I cannot read my messages or repl...

UPS added now USPS options all gone from bulk shipping label purchasing

Any other sellers seeing this or is it just me? I purchase shipping labels through bulk shipping. The new UPS discounted option has been added to our shipping label options. But today no other choice was shown on the pull down menu. There have been a...

I Wish Ebay Would Be Upfront About The Issues Hurting The Site and Sellers

I have $2.5 Million dollars in merchandise shown around the world on 7 different ebay sites and in 6 hours overnight I sold $6.00...YES, $6.00!!! This has never happened in my 19 years selling full time, even with far less merchandise. This is no whe...

verification of you Ebay account via paypal

Hi everyone, I confirmed my account using the code PayPal gave me, buy my ebay account is not connected to it, I try to press "become verified" in my ebay page and its not working, every time I press the "become verified" button I transfer into paypa...

Easy Pricing - does it actually change prices for anyone?

I have it turned on for about a dozen items as of about 3 weeks ago and the prices never changed. I have a call/case in with Ebay tech support but no response yet. Has anyone used it successfully?