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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

Filtering function of search results

The filter options are not working in trading cards and other collectibles. All my saved searches result in an error. When searching in trading cards, you cannot specify which sport or era you want to search. Other options have vanished also. The fil...

Cant see order details or give feedback

I bought a think on ebay . the seller had made the advertice soo he would not sell to my country.i send him a mail , and he changed it . i bought the item with but now . When i wanted to pay with paypal , it wouldent work . So at last i just got his ...

problems

my eBay is a total disaster at the moment, it keeps freezing and it stops working never had this problem before. what is up with this its putting me right off using ebay

NaN%

Has any body figured out how to eliminate the failure to be able to upload pictures.....and getting NaN% instead. I'm seen that numerous people have asked about it, but I've not seen a response. Has ebay issued anything about it?

ITEM SPECIFICS

Ebay is asking for numerous irrelevant "item specifics" on over 870 of my items, like the inseam on a blouse or the strap type on a man's shirt. Looking at my overview page one would think I am not a good lister, when I am. My sales have gone down an...

Suspended account

My account was suspended and now chat is off for my account and the phone number hangs up on me. Would like to discuss this, I haven't been selling but for a couple of weeks and my account was permanently suspended. I would like to more about why and...

Ebay Keeps Choosing the Wrong Bank Account

I thought this was a user error until I checked myself and the banks on two different banks.So I've tried hooking up this account with now two different bank accounts, and it doesn't let me plug in the account number manually. So it gives me the corr...

Having problems with duplicate auction listings when only one is without bids.

Our program is automated so that it feeds listings to eBay via API. It's programmed to upload one auction style listing, then in 24 hours is checks the listing to see if it has bids. If it has bids, then another identical listing is uploaded. This ha...

Ebay show incorrect estimate delivery to buyer.

Ebay show incorrect estimate delivery to buyer. Please see my Order number 09-06903-25501Date sold Apr 13, 2021In my lising and in the order you can see Shipping method - Economy Shipping from outside US (11-23 bussines days).How Ebay shows Estimated...

ebay explore

explore.ebay.com is not working? why isn't working? how i solve that problem?.

Auto-logout ate my product review

I spent roughly 30 minutes composing a product review (took measurements, evaluated its usability, etc) and clicked submit. Goes to the login page. Clicked back, empty form. Click forward and enter my password, empty form.I see you have a nice "auto-...

payment problem

i am using visa card and whenever i try to order something it say re entre security code

Resolved! Can't Sell Anything Today - Sell Item Button Keeps Timing Out

Today is the first day in the last two weeks that I can't sell anything. I click on "sell item" on my Sales page and all it does is time out. I click on "sell similar" on one of my sold listings and it times out. Each time it says the "server was res...

Ebay Draft and Listing Issues

I did call this in and it's a known problem.... Cannot update drafts, nothing will save. Also cannot list finished draft, ebay errors out. Extra note, I was in the beta to try the new listing page. It adds extra steps not needed to the listing proces...

Did any one else go to https://ppcapp.ebay.com/bic/c2cliteonboardingglobal/payout?flowId=

So did anyone else get an email from ebay with using this email address: eBay and go to a link like this:https://ppcapp.ebay.com/bic/c2cliteonboardingglobal/payout?flowId=and enter in banking info like routing number and last 4 of ss# ??I did send th...