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Current and resolved technical issues - updated as of 05/7/2024

The following are ongoing technical issues that have been reported and we are still tracking. If you are impacted by one or multiple of these please consider contacting Customer Support here to be added to the open tickets. We have included the refer...

listing problem

when i go to list an item i am forwarded to a learn how to list page. unable to list. been going on all day.

Cannot write to sellers I have bought from

Cannot write to sellers I have bought from.

Can not reply to messages from phone

Can not reply to messages on iPhone. (Temporary disabled…maintenance)Started 3-21 pm, still down 3-22-2024.Seemed to work from computer.

Resolved! My seller hub is showing I have unanswered questions from customers But I answered all of them.

My seller hub is showing I have unanswered questions from customers But I answered all of them. And the questions keep building up and I cannot delete them. What do I do ?

Resolved! Seller Hub Discussion Board link under Seller Hub/Shortcuts leads to archived posts

Hi, on the Seller Hub page, there is a box labeled "Shortcuts" .Under Shortcuts, I click on "Seller Hub discussion board" and it takes me to a "Read Only Archive" page.It should be taking me to wherever the current discussions are.And perhaps there s...

Search is performing poorly

The ebay search is performing very poorly Try the followingSearch for Polaroid 95 (sold listings) - it will display a list of the sold itemsNote in the list there are several that are Polaroid 95A cameras which is fine Now do a search for sold Polaro...

Photos won't upload while creating a new listing.

Trying to upload 12 photos. It loads 10, but won't load the last 2. It sometimes shows 100% on the 11th one, but never completes. I've tried every work around. Long time user so I know how to finagle to get things listed, but this one is a no-go. Loo...

checking out

I'm trying to pay for an article in check out but there's a red banner sayingWe noticed a problem. Please review: your items.and the pay and submit is greyed out and won't let me proceed Help needed

QR code I

Can’t get the copy of the QR code in my email

I AM UNABLE TO REPLY TO MY MESSAGES

I am able to read my messages but it times out when I try to reply....

Most Seller Hub pages don't have a Back button or link

Every page in the seller hub should have a link back to the main hub dashboard. Most of the pages do not. On the few that do, the links are broken and you get 404 errors.

Anyone else having issues with messages today?

Anyone else having issues with messages today? Not opening at all - Any alternative pls???

"Leave Feedback" button has disappeared

When attempting to leave feedback, I can complete all items on the feedback page but I'm unable to complete the task because the " leave feedback" button or tab at the very bottom of the page has disappeared, anyone else having this problem, I'm usin...

Messages failing

When i contact buyer and send a message it always gives me "message delivery failed due to a temporary issue" been happening for 5 hours please advise what to do