Something went wrong and we were not able to generate the label.

[fakiespaceman]

Getting this error on all my orders this morning - something on my end only or is it widespread?

[mythings415]

Hi,   I am having the same problem.

[staged1ve]

Is this fixed? I get it when trying to print a ups label. I just printed one a. Few weeks back np. And i print usps all the time.

[videowise911]

I am having same issue  get this error message

Something went wrong and we were not able to generate the label.

[popsandpops]

Today (11/19/20) I am getting the same message: "Something went wrong and we were not able to generate the label." 

[btecfam123]

I'm getting the same error and have never successfully shipped from the new account I created in September. eBay has been aware of this for a while so I'm hoping a fix is forthcoming.

[mrbigreded1982]

I'm getting the message today while trying to ship via FedEx Home. I'm not having issues with address labels for USPS. 

I've tried multiple browsers. Account is all good. I ship a lot and only started having this problem today. 

[yutubes]

I am having this problem right now. Unable to print a Fedex Label for a heavy item.

Buyer initially made a mistake and used a PO Box, which Fedex doesn't ship to. I manually input the address but unable to print a label for it.

[bobojerry14]

Im in the same exact boat - had to update the address for a Fedex label for a large, heavy item and it will not let me print a label.  I need this package to go out today and need the discount on the ebay label! Please update if you were able to print your label!

[t0ysntech]

Also am having the same issue with FedEx after trying to change the customer's address, but it worked fine with my other orders that I didn't have to edit. Very unfortunate considering the discount that FedEx provides eBay is much more than USPS/UPS at the moment.

[xtremefun-toys]

Its prob not. They have known about this from me since mid November 2020 and since then it has worked ONE TIME then never again. 

I call them every few days, and they tell me to use PayPal, they are working on it, they have placed me on a list of those affected....its all **bleep**. They don't care at all about fixing any problems, as long as the fixes help sellers. 

Good luck. Mine was still having the same exact issue today. 1/13/21.

[saferna_0]

01/26/2021   is anybody having the same issue ??

trying to print USPS label 

Something went wrong and we were not able to generate the label.

[eburtonlab]

Check to make sure your dimensions are not outside the allowable sizes; either too large or too small.

https://community.ebay.com/t5/Shipping-Returns/Error-Generating-Shipping-Label-Because-of-Irregular-...

Some addresses need to be in a particular format -- Puerto Rico, Hong Kong -- the wrong format will generate an error.

[sharktowncollectibles]

Same here having issues generating labels. 

[trelon]

Same error here...