06-04-2021 12:58 PM
My wife bought a fragrance last year that has been determined to be fake. What can be done?
06-04-2021 01:01 PM
Nothing. Too long for any recourse.
06-04-2021 01:05 PM
Too much time has passed if the transaction was last year. PayPal allows 180 days to dispute a transaction. eBay only allows 30 days.
I suppose, if the seller is still selling this Brand, that you contact them to report the seller. If it matters to them, they will have eBay take action. The process might be lengthy. If it’s a first offence, they may send a cease and desist order. They may restrict or suspend the sellers ability to list their product.
That might be your only option to get some justice/restitution.
06-04-2021 01:20 PM
Also, I hope she discontinues using it. You never know what potentially toxic chemicals may be in it.
06-04-2021 01:59 PM
At this point your only hope is if you used a Discover or Amex credit card.
06-04-2021 02:33 PM
Nothing can be done at this point as other responding members have indicated
06-04-2021 02:37 PM
LAST YEAR? You're joking, right?
Your wife had 30 days past the delivery to open an item not as described case.
Failing that, she had 180 days to open a case with Paypal.
It's past time for you or your wife to read the Money Back Guarantee.
06-04-2021 02:40 PM
@brow3770_nejdvkb wrote:My wife bought a fragrance last year that has been determined to be fake. What can be done?
How did you determine it was not authentic? and why such a long time to question it ?
Before you attempt to report any seller please make sure you are 100% certain your allegations are correct
06-05-2021 04:18 AM
I asked a legit question. She didn’t open it during the lockdown. A condescending smartass answer is inappropriate. If that’s all you have to offer you should keep quiet.