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Half.com

I tried to order two books on half.com and when I got to the end of the transaction, it said there has been an inconvenience. So I try again with the same books and it said error again. I figured that I should just wait a while and try again. When I went back to try again, the books were gone, meaning that I have purchased the books. However, when I checked my purchase history, it was empty. When I checked my bank history, I was charged twice for the same two books. I emailed half.com and ebay but its been well past 72 hours and still no response. My purchase history on half.com is still empty, but now I noticed that the books that I ordered with the same descriptions were relisted. I tried to call ebay's customer service but I was on hold for 30 min so I gave up. Is there anything left to do? Am I ever going to get my money back?

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