05-13-2024 01:55 PM - last edited on 05-13-2024 02:36 PM by kh-cathy
now that I recieved the package they are too small I ordered womens size 9 and what was sent to me was womens size 6. they are way to small can we please return for correct size.
sincerely,
Jennifer
05-13-2024 01:58 PM
Open a return request with the reason "doesn't match description or photos" - do not use the reason "doesn't fit".
Instructions here: https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041
05-13-2024 02:03 PM
Go to your purchase history and click return item and select, the item doesn't match the description as the reason.
The seller will have 3 days to accept the return and pay return shipping or refund without returning.
If they don't, return to the case on day 4 and ask Ebay to step in.
05-13-2024 02:04 PM
Do as wastingtime101 says. We can't perform any ebay duties here, this a member forum made up of buyers and sellers who try to advise people who may be having difficulties with ebay.
05-13-2024 02:37 PM
It is best to just get the refund. Exchanges are more of a risk.