02-12-2024 11:15 AM
02-12-2024 11:21 AM
Open a 'not received' return (must be within 30 days of 'last estimated delivery date'
When you are denied- then 'escalate' and have that 'proof' (assuming you got something from USPS showing item was smaller weight and went to another address) ready, then submit it with the 'escalation'.
02-12-2024 11:25 AM
How do I get my money back.
Your first recourse is to open an Item Not Received claim (at least) one day past the Estimated Delivery Date on the order.
02-12-2024 11:44 AM
Get help with an item that hasn't arrived | eBay
02-12-2024 12:20 PM
02-12-2024 01:56 PM
Scammed by Ebay! Not supprised!
02-12-2024 02:02 PM
What kind of proof do you have?
You need a letter from the carrier stating that the package was not addressed to you.
02-13-2024 04:33 AM
If you read and follow the instructions I wrote, that were accepted as the Best Answer in the link below, you will get the info you need to be abler to appeal the dispute that was turned down.
https://community.ebay.com/t5/Buying/Fake-Tracking-information/m-p/34266951#M475809