11-13-2019 05:34 PM
I asked seller if bandages could be shipped cheaper than 6.90 so rude seller decided to list item higher and sent rude messages. I sent rude message back and stated that’s why they still have item ... maybe try being nicer to the buyer and you might sell something ...
11-13-2019 06:55 PM
Everyone is a key board warrior these days
11-13-2019 07:00 PM
I understand and wish sellers could be better, even myself in some instances have reacted to buyers wrongly. I don't like the "Can you change the shipping costs?" question. My shipping is higher than actual cost which I attribute to handling. Instead I suggest sending an offer other than having the seller change shipping as this invites contention. I have very reasonable prices and usually am the cheapest even when including shipping. I offer combined shipping and when a buyer asks if I can charge lower for shipping I take it to mean I am ripping them off and am angered considering my prices. A buyer has many options and when he sends me that email I think they came to me because of my good price and want an even better price even though I still am the lowest with my shipping costs included. When a buyer sends an offer, no matter how bad the offer, I am not insulted like when they ask tell me I charge too much for shipping. Just a suggestion and a suggestion for sellers may be to try to answer emails like you were talking to the person face to face.
11-13-2019 09:07 PM
Maybe if you researched the newest postal increase which just about tripled shipping costs you would not insult the seller. You in essence accused the seller of over inflating costs.
11-14-2019 03:37 AM
@frodobagginskennedy wrote: ... newest postal increase which just about tripled shipping costs ....
The only recent drastic rate change has been the introduction of "dimensional weight" for all packages shipped via Priority Mail and Parcel Select Ground. This applies only to packages that are over 1 cubic foot in volume (i.e., 1728 cubic inches) and the minimum dimensional weight is 11 pounds. So a shipping cost of $6.90 is less than the cost to ship 11 pounds so that's not the reason. The seller might have added a significant handling cost, or might be shipping a lightweight package via Priority Mail.
11-14-2019 03:45 AM - edited 11-14-2019 03:47 AM
@frodobagginskennedy wrote:Maybe if you researched the newest postal increase which just about tripled shipping costs you would not insult the seller. You in essence accused the seller of over inflating costs.
1. The last USPS increase was on or about January 23, 2019 (almost 11 months old). Increases were not close to triple from the previous year. The biggest increase was that the dimensional rate (over 1 cubic ft.) was applied to all shipping zones vs previously only to two zones and the rates for FCP became zone based vs flat rate based but the change wasn't a tripling of any costs.
2. The next increase is set for ~mid January 2020. Expected rate increases have been pre announced - none close to triple over the 2019 rate. USPS claims the increase will be an average increase of about 1.9%.
3. BTW UPS & FedEx have both announced a 5.9% increase- slated for late Dec. 2019.
11-14-2019 06:20 AM
11-14-2019 06:22 AM
11-14-2019 06:33 AM
Been on eBay for 20 years, and I get that question A LOT!!!
Yes I find it annoying, however I explain the following to the buyer:
I charge actual costs for shipping. It would make NO sense to over-charge for shipping as Seller's pay 10% on what is charged!
SELLER'S MY TURN TO VENT:
I would state that in all my listing, but so many buyers have a tendency to NOT READ LISTINGS.
So when I get questions about things clearly stated in description, (WHICH I GET MANY!!!!!) I answer: if you READ the listing, you can answer your own questions.
I do not care if I lose a sale, as it has become very annoying and makes for wasted time. Many times I just block the buyer. If you can not take the time to read, then you are a potentially a PROBLEM buyer.
11-14-2019 07:15 AM
11-14-2019 08:46 AM
11-14-2019 08:56 AM
As a seller, I get inquiries also about how high shipping is, especially for shipping outside of the USA.
As a seller, I take all responsibility for packaging and shipping the item for safe arrival.
As a seller, I have to purchase packaging materials.
As a seller, I have to drive to the post office for boxed items.
As a seller, I have to pay both Ebay and Paypal fees on shipping price.
As a seller, I have to refund all shipping costs on a return, in majority of refunds.
As a seller, paypal does not return any fees charged when a return is issued.
As a seller, shipping costs are not a PROFIT CENTER for me.
As a buyer, if you find the shipping too high with one seller, you can find another seller with lower shipping.
As a buyer, you can ask questions of the seller.
As a buyer, you understand that a seller has a right to say NO to your requests for lower pricing.
As a buyer, you have a right to say NO to a seller, by not purchasing, and moving on.
As a buyer or seller, you should not respond with hysterics, threats, or insults to the buyer or seller.
As a buyer, accept the seller terms, and if you can't, move on.
As a seller, as hard as it is sometimes, be professional in your response.
As a buyer or seller don't take responses as a personal attack against your being or business.
11-14-2019 09:24 AM - edited 11-14-2019 09:25 AM
@Anonymous wrote:
You are wrong! That USPS chance has added a significant amount to larger packages!
Yes, it did. That's why I referred to the change as "drastic."
11-14-2019 09:53 AM
@Anonymous wrote:
You are wrong! That USPS chance has added a significant amount to larger packages!
Sorry but nobodys perfect is spot on.
What USPS shipping service are you talking about, what "large" size package ( i. e. l x w x h) & weight are you referring to? Specifically how much was the significant amount added on and from what price to what price? The person they responded to said USPS tripled shipping label costs recently - not true.
11-14-2019 10:08 AM
@Anonymous wrote:
Been on eBay for 20 years, and I get that question A LOT!!!
Yes I find it annoying, however I explain the following to the buyer:
I charge actual costs for shipping. It would make NO sense to over-charge for shipping as Seller's pay 10% on what is charged! But you get to keep 90% of the amount you over charge.
1. Never have sold my shipping & handling charges at cost - have shipped 1524 package for eBay sales.
2. All eBay charges and FVF fees are total recovered in my selling price, along with a worthwhile profit margin.
3. For some unusual reason I have yet to have a "shopper" or buyer send me a message the by S & H is too high since the date I started selling on eBay - January 10, 2010
SELLER'S MY TURN TO VENT:
I would state that in all my listing, but so many buyers have a tendency to NOT READ LISTINGS.
So when I get questions about things clearly stated in description, (WHICH I GET MANY!!!!!) I answer: if you READ the listing, you can answer your own questions.
I do not care if I lose a sale, as it has become very annoying and makes for wasted time. Many times I just block the buyer. If you can not take the time to read, then you are a potentially a PROBLEM buyer.