12-30-2023 07:33 AM
I ordered an Apple Watch Ultra and received a fake.
It is extremely slow and the apps look bad and bland compared to the real one. I already started the refund process but I picked "Wrong Item Sent" instead of "Item not as described" in the return...
I have yet to hear from the seller. I paid over $600 for this, will I be okay? 🙏 I will also post updates here on how it goes. I hope I will get a refund for this deception.
12-30-2023 07:40 AM
Wait 3 days then ask eBay to step in.
No need to update us.
12-30-2023 11:44 AM
Wrong item sent will have the same result as item not as described. After three business days you'll need to go back to the case and ask eBay to step in. At that point they'll send you a return label, and once the seller receives the return you'll be refunded.
12-30-2023 11:51 AM
Follow the good suggestions provided, but be aware that if this item was purchase from an "off-shore" seller there can be complications in the return/refund process.
Be sure to come back here for guidance if issues arise. You are more likely to be inadvertently misguided by eBay CS than by asking here.