Ebay sided with seller after I received an item not as described

[nwolf27]

Has anyone ever had Ebay side with a seller after providing proof an item was received not as described. Seller indicated no damage to glass but when the lamp arrived it had a chip that had been repaired. Ebay said they described item accurately. Chip/repair was never shown or disclosed in description or pictures.

[ed8108]

You need to file an appeal of the decision.

[viskin5]

Must be an error, eBay never sides with the seller.

[kensgiftshop]

@nwolf27 

If they sided with the seller on an INAD, there must have been something in the listing they seen.

[mtgraves7984]

You did open a Return request, right? Those always make the buyer whole, no? I'd appeal if I lost an INAD Return.

Good luck to you.

[77-78yankees]

Well that's certainly not good. As I'm going through the exact same issue.

Apparently buyers now have to accept receiving the wrong item.

Ebay = worse than ever.

[downunder-61]

Rubbish, if you file the correct claim and follow procedures the MBG will work in your favour 100% of the time.

[shigre-9199]

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@77-78yankees wrote:

Well that's certainly not good. As I'm going through the exact same issue.

Apparently buyers now have to accept receiving the wrong item.

Ebay = worse than ever.

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We see you here complaining regularly, maybe you lost your coverage.