08-18-2021 03:02 PM
Has anyone ever had Ebay side with a seller after providing proof an item was received not as described. Seller indicated no damage to glass but when the lamp arrived it had a chip that had been repaired. Ebay said they described item accurately. Chip/repair was never shown or disclosed in description or pictures.
08-18-2021 04:42 PM
You need to file an appeal of the decision.
08-18-2021 05:01 PM
Must be an error, eBay never sides with the seller.
08-18-2021 05:05 PM
If they sided with the seller on an INAD, there must have been something in the listing they seen.
08-18-2021 05:09 PM
You did open a Return request, right? Those always make the buyer whole, no? I'd appeal if I lost an INAD Return.
Good luck to you.
08-18-2021 07:45 PM - edited 08-18-2021 07:48 PM
Well that's certainly not good. As I'm going through the exact same issue.
Apparently buyers now have to accept receiving the wrong item.
Ebay = worse than ever.
08-19-2021 12:53 AM
Rubbish, if you file the correct claim and follow procedures the MBG will work in your favour 100% of the time.
08-19-2021 05:41 AM
@77-78yankees wrote:Well that's certainly not good. As I'm going through the exact same issue.
Apparently buyers now have to accept receiving the wrong item.
Ebay = worse than ever.
We see you here complaining regularly, maybe you lost your coverage.