Selling

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Tracking Details

Hi all, The Shipping team wanted to share the following information from the issues with tracking details not being updated:"We are aware that some sellers are seeing tracking details not update automatically to orders after purchasing a label. Our t...

Had accident, unable to ship and contacted buyers if they wanted to wait r refund

I am 76 live alone and have been selling my personal book collection on ebay for 20 years with an above standard rating as well as 100% feedback But in the middle of December 2023 I silipped while taking out recyclables and broke my femur I had surge...

People making wrong statements

Hi has anyone have a problem with someone saying that they are selling fake items and it is not true. I am.. but what I have is not fake, it is real, and eBay took it down and said I needed to speak to the person or company that said that in order to...

First time Selling

This is my first time selling on ebay and I sold an item to two different accounts, yet the shipping labels have the exact same address to ship to. Is this a middle-man, or a scam. Thank you.

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em

Can I in my policy or in general discriminate against top rated sellers if I don't want to sell 2 em because I am noticing all of the privileges that they seem to acquire are privileges that they are widely abusing unfortunately hurting the little gu...

Buyer Circumvented Block - was still allowed to leave negative feedback?

Hi All, A buyer who circumvented a block I had on their main account used a secondary account to purchase the cheapest item on my store very clearly with the intent to leave negative feedback. I talked with an ebay representative on the phone and the...

Listing tool update causes 3x more clicks to remove all pics!?- are we going down this road again???

Yesterday my listing tool updated and now the "picture box" has a new design that is surrounded by a dotted line ands they removed the ultra convenient "Remove all pictures" button from the top right corner. Now you must hover over the corner to get ...

Need help an authentication for a seller

I’m new to eBay… I have an expensive Pokemon card up for sale (6k) as an individual listing. I expected eBay to add the authentication tag (over $250) but it hasn’t appeared. Another sale of mine did go thru the process before I ever knew about the p...

Had listings taken down for policy violation even though they did not violate policy

So essentially I had over 500 of my listings taken down sighting that they were violating replica coin counterfeit policy when in fact all of these coins were genuine US currency none of them were replicas or fakes at first I thought this was an arti...

bloc k bids from china

HOW TO BLOCK BIDDERS FROM CHINA AFTER SEVERAL BAD EXPERIENCES...THANK YOU

SELLERS IMPORTANT

I sold an item that was exactly as described. The buyer looked at a stock photo rather than looking at the description and listing. It was a brand new item. Buyer complained and demanded a return because of his error. Normally I would've been happy t...

Resolved! i listed an item of another seller someone bought from me now he needs to return it? see description

A week ago, I published an ad for a product offered on another seller’s account on eBay, and I put it at a higher price. Someone bought from me, so I bought from the original merchant and put the address of the buyer who bought from me.Now the buyer ...

Anyone else seeing the Visit Store button Missing On Listing Pages?

I may be losing track of all the recent changes, however, I just noticed the Visit Store button is missing in the module I screenshot below. Is anyone else noticing this? I hope this is another test and not a permanent change.

anyone else after signing in, getting a screen to sign in with passkey

Since early this afternoon, I am finding after signing in to ebay, I am getting a page with an option to sign in with a Passkey. Under that is "skip for now" and when I click that it takes me to my ebay page. The thing is, I don't want to sign in wit...

For Community Team-- Product Reviews/Feedback Question

devon@ebay Yesterday, on the ebay for business podcast, Griff stated that an announcement would be posted today about the new "product review" feature that is gradually rolling out. So far, I haven't seen the Announcement. Has ebay decided not to rol...