02-04-2023 12:11 PM
I keep trying, and taking new photos of drivers license and keep getting an error message of something is not right. Where can I find out what is not right??? I can't correct something if I don't know what is wrong with what I am entering. Help please!!
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02-04-2023 12:16 PM
@tradercats Make sure that the name and address on the eBay account, checking and driver license all match EXACTLY.
Update eBay account information under personal information:
https://accountsettings.ebay.com/uas
You do need to use a cellphone now and not a landline... at least that is what I have been told is required for new accounts, not sure on older accounts.
Go to the bottom of this page and click Contact US:
Then select contact agent in the chat box in the lower right corner.
You can then get a code and phone number to call eBay directly, or request a call back depending on the call volume.
02-04-2023 12:16 PM
@tradercats Make sure that the name and address on the eBay account, checking and driver license all match EXACTLY.
Update eBay account information under personal information:
https://accountsettings.ebay.com/uas
You do need to use a cellphone now and not a landline... at least that is what I have been told is required for new accounts, not sure on older accounts.
Go to the bottom of this page and click Contact US:
Then select contact agent in the chat box in the lower right corner.
You can then get a code and phone number to call eBay directly, or request a call back depending on the call volume.
02-04-2023 01:26 PM
Thank you very very much!! With your help I was able to track down the bit of information which didn't match!!
02-04-2023 01:38 PM
@tradercats Great! Glad I could help.
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