07-22-2011 06:35 AM
07-22-2011 06:50 AM
07-22-2011 07:00 AM
07-22-2011 07:07 AM
07-22-2011 07:56 AM
I do not send another until day 3 with a note saying "Just a reminder payment is due in 4 days - thanks!"
07-22-2011 08:51 AM
07-22-2011 11:07 AM
Morning, all!
The purpose of this thread is to get some input from other sellers (buyers too, if any want to comment) on whether or not to send an invoice after an auction or best offer (I use IPR with BIN, so doesn't apply to that one). I have been sending them so the buyer has it for his/her records. My logic behind that comes from working in my grandparents' security company, where everything got an invoice. It was pretty much automatic. So, when I began selling on eBay, I naturally sent invoices to my buyers.
However, I have seen in some other threads that invoices are only sent if the buyer doesn't pay for a few days and could potentially be taken the wrong way. My custom has always been to send one to the winning bidder immediately following the close of my auction, just as a business practice; no snarky intentions. The invoices include a thank you, repeat my shipping terms, and give info on my return policy (all the nice topics eBay says to include in the message to buyer). Thus far, it hasn't bitten me on the rear, but I'm just looking for some input from you knowledgeable folks.
Is it offensive to buyers if I send an invoice? Or is it an acceptable business practice?
07-22-2011 06:01 PM
07-22-2011 09:36 PM
07-22-2011 10:29 PM
07-23-2011 05:04 AM
07-23-2011 05:06 AM
07-23-2011 07:35 AM
eBay also sends out payment reminders automatically with the UPI Assistant.
07-23-2011 08:39 AM
07-26-2011 07:12 AM