04-14-2019 12:08 AM
Hi guys been too long!!!
This is an issue I hope you guys can help me with.
Have any of you noticed that paypal has been splitting the payments when multiple items are purchased?
I had purchased 8 different seed packs from a seller and I bought the extra ones to qualify for discounted shipping, when I attempted to pay I noticed the shipping was not correct and the seller said they would issue credit. When I went into paypal I notice the single payment I made was split in two.
Tonight a customer made a purchase and I noticed two payments and I thought great, I will have to refund one shipping charge but, when I went to print the packing slip I noticed no shipping charge, which was the same for the other purchase. I offer free shipping for purchases over $25 so the customer had to have had the items in her cart to qualify for the free shipping, but paypal showed two payments. Therefore charging me an additional .30 transaction fee. If they are doing this to everyone they are raking it in.
Let me know if you have noticed this in the recent weeks. Oh I smell a possible lawsuit.
04-14-2019 12:15 AM
I have not noticed, but will be on the lookout for it. Thanks for the heads up.
04-16-2019 10:54 PM
you're welcome
04-20-2019 10:18 AM
Hi Tink!
I don't sell anymore, although my employment situation may warrant a return, so I'm of no help.
The forum a ghost town for quite some time now but many stop in now and again, like myself, so stop by and check in.... Never know if help will arrive!