Returns
Discuss how to manage returns with fellow sellers
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Resolved! Negative or Neutral feedback

Why doesn't Ebay remove bad reviews for any reason now..I mean you can give a Full refund and let them keep the item and they still will give you a negative why doesn't ebay take that off.They tell me itt goes to a off line team..I have read on goggl...

Returning item

A garment sold 3 weeks ago, buyer left positive feedback and was really happy with the garment.However they have now contacted me after wearing and washing the garment to say they want to return as it's defective. They claim that after washing it has...

Resolved! Bad Seller Being Protected?

Purchased an item that was supposed to be "new with tags" in women's size 10. The item arrived sans any tags and is NOT size 10 - not even close. Initiated a return solidly founded on the facts; the seller misrepresented the item's condition and also...

User avatar by Explorer
  • 297 Views
  • 11 replies
  • 0 helpful

Refund for a returned item

I returned a item that was not what I ordered, seller advertised free return but refused to send a return label. I paid for the return and gave a negative feedback for the situation he caused. He refused to refund my purchase until I changed my feedb...

Return not delivered

I received your helpful information. I got proof from the postmaster and provided that to eBay but they still want more. The sender has not responded or helped. I’m still without the item or the money…what do I continue do do???

Seller Refunded Me Early, Still Wants Item Back

Last week, I made a request to return an item. I had already printed the USPS return label and prepared the return package, but before long, I had discovered that the seller had sent me a refund without me sending it out yet. I emailed the seller ask...

User avatar by Rising Star
  • 77 Views
  • 1 replies
  • 0 helpful

Adding a tracking number... but where?

Could someone help? I ordered a product, but unfortunately it's defective. The seller initially refused returns. I opened a case, and eBay compelled me to return it. They said I could choose my own carrier. I did so. I informed eBay, and they told me...

User avatar by Adventurer
  • 93 Views
  • 4 replies
  • 0 helpful

Return

How do I print out the return label if I don't have a printer 

How to get eBay involved in a refund?

I recently sold an item that was listed as untested, and I said I didn't have a charger for it so I wasn't sure if it worked or not. Yesterday, the buyer sent a return request as it was not charging. If I get eBay involved, will it be in my favor bec...

Seller ignoring return messages

Hi All,I brought Aqueous Cream from a seller, because it was a certain brand. Buyer informed me after purchase brand was not available. Offered alternative. I turned this down. However, buyer started dispatch. I never received this item. I have conta...

User avatar by Enthusiast
  • 74 Views
  • 3 replies
  • 0 helpful
About this board

Welcome to the Returns board! Here you can discuss returns with other members.

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